Sales Development Representative

Full Time

Concordia Publishing House, the publishing arm of The Lutheran Church-Missouri Synod (LCMS) is currently looking to hire a full-time Sales Development Representative. This position is responsible for initiating lasting, positive relationships through prospecting and contacting churches, educating them about CPH software solutions through calls, presentations, and demonstrations, and attaining sales for the solution that best fits their ministry needs. This role directly contributes to the sustainability of all CPH's mission-related actions.

Specific duties include:

• Manages the comprehensive sales process: prospecting, interest, consideration, decision, closing, and processing the resulting sales.
• Exceeds weekly, monthly, and annual sales quotas to achieve departmental and product sales goals in support of CPH's sustainability.
• Assesses, adapts, and overcomes hurdles throughout the sales process.
• Identifies and makes outbound contact with daily targets for churches via emails, phone, and video calls.
• Achieves product demonstrations with qualified leads and maintains the designated close ratio for completed demonstrations in support of sales goals.
• Maintains a comprehensive knowledge of the features and benefits of designated products (Church360°, Shepherd's Staff, eGiving, and related products) to best counsel churches.
• Ensures continued customer loyalty by following up with customers to gauge potential value in additional solutions or troubleshooting re-engagement when their subscription has the potential to end.

The ideal candidate will possess the following knowledge, skills, and abilities:

• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Ability to successfully close sales via telephone, email, and live video
• Thorough knowledge of Microsoft Office, particularly Word and Excel.
• Knowledge of Customer Relationship Management (CRM) software (HubSpot experience preferred), web browsers, and web-based applications.
• Proactive with changes to improve customer service and internal operations.
• Growth-oriented, with a desire to continue to develop new sales skills and strategies.
• Bachelor's degree in business or a related field.
• 3 years of sales experience, software sales experience preferred. LCMS background is helpful, but not mandatory.

CPH offers a generous benefits package that can be tailored to your specific needs and well-being.

• Health benefits include Medical, Dental, Vision, Wellness, and Tax-advantaged Savings and Spending Accounts.
• Life Insurance, Accidental Death, Survivor Death benefits, and Disability Income Protection
• Generous Paid Time Off policy, Holiday Pay, paid Parental Leave, Christian Mission Trips, and Jury Duty.
• 403(b) Retirement Savings option with a company match contribution and company contributions to a Pension Plan.
• Tuition Reimbursement for advanced degrees for yourself and for your children attending an LCMS elementary or high school.
• Hybrid work environment.
• A chance to work in a family-friendly environment.