189 customer service desk Jobs in columbus, oh
Insight Global is Hiring a Service Desk Analyst Near Columbus, OH
- Process focused
- Minimum of 5 years of experience supporting PC and Macintosh hardware and software
- HAVE to have strong soft skills
- SCCM/imaging experience STRONG
- Asset management
- Experience with imaging and deployment
- Knowledge of Active Directory, Windows and Macintosh - based desktop operating systems, MS Exchange, MS Office Suite, SCCM, and imaging software to roll out new software releases
- Solid knowledge of TCPIP, DNS, DHCP and LAN
- Knowledge of computer hardware, including tablets, desktops, laptops, IP Phones, and mobile devices; • Familiarity with the Sophos Anti-Virus solution
- Experience with Cisco (VoIP) telephone and voice mail setup/administration
- Application support experience with Microsoft Office products
A client of Insight Global is seeking a Desktop Support Specialist/SCCM/Imaging candidate to join their team for an End Point Refresh Project and daily/weekly operations. The images are already built - this person will be owning this project and working hand in hand with the desktop team, imaging & deployment, making sure that the person that gets the new machine has their stuff that they need and then getting their old machines.
Job Summary
Full Time
$54k-67k (estimate)
05/04/2024
05/20/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The following is the career advancement route for Service Desk Analyst positions, which can be used as a reference in future career path planning. As a Service Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Analyst. You can explore the career advancement for a Service Desk Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Analyst job description and responsibilities
Service desk analysts must perform multiple functions effectively and simultaneously.
03/07/2022: Long Beach, CA
Service desk analysts must also maintain support tracking systems.
03/25/2022: Florence, SC
Service desk analysts provide technical support to customers and employees.
03/04/2022: Austin, TX
Service desk tools are software that enable the service desk analysts to operate more efficiently and effectively.
04/10/2022: Burlington, VT
A service desk analyst spends the majority of the day performing remote support.
04/11/2022: Scranton, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Analyst jobs
Service desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific service desk software like Zen desk, HEAT, Fresh Service or Track IT.
02/25/2022: Battle Creek, MI
Customer service skills are the backbone of a successful business.
02/12/2022: Alamogordo, NM
Step 3: View the best colleges and universities for Service Desk Analyst.
