Description. Concentric. is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors...
Job Summary. Responsible for fielding incoming hardware and software technical support tickets and performing analysis of situations or data. Independently applies specialized skills, conceptual knowledge, training, methods, techniques, and experience. Escalates advanced tickets appropriately after all prerequisites are completed. May act as an escalation point for peers and customers. Resolves incidents and completes service requests as necessar...
Job Summary. Responsible for fielding incoming hardware and software technical support tickets and performing analysis of situations or data. Independently applies specialized skills, conceptual knowledge, training, methods, techniques, and experience. Escalates advanced tickets appropriately after all prerequisites are completed. May act as an escalation point for peers and customers. Resolves incidents and completes service requests as necessar...
Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following work hours. JOB DESCRIPTION. Level 2 Support: This Level 2 role requires more skill and leadership than a traditional Level 1 Service Desk Analyst. This role will be responsible for user account management, telecommunications account management, certificate management, new hardware request approvals, documentation creation and ma...
Description. WORK STYLE DESIGNATION. Onsite. WORK LOCATION. Dallas, TX. EXPECTED PAY RANGE. $24.04 - 33.06 per hour. This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process. POSITION SUMMARY. This position is responsible for day-to-day technical support of end user...
Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading producers of particleboard, medium density fiberboard and thermally fused laminates. Roseburg also manufactures softwood and hardwood plywood, lumber, LVL and I-joists. The company owns and sustainably manages more than 600,000 acres of timberland in Oregon, North Carolina and Virginia, as well as an export wood chip terminal facility in Coos...
Job Summary. Responsible for fielding incoming hardware and software technical support tickets and performing analysis of situations or data. Independently applies specialized skills, conceptual knowledge, training, methods, techniques, and experience. Escalates advanced tickets appropriately after all prerequisites are completed. May act as an escalation point for peers and customers. Resolves incidents and completes service requests as necessar...
Job Details. TEKsystems is seeking a Tier II Support Technician to support one of our Fortune 500 clients in Fond du Lac, WI. The support roles will be on site in Fond du Lac. Ideal candidates will have at least an associate's degree in information technology or computer science. We are requiring at least one year of IT help desk experience and at least six months of customer service skills. Please apply directly for more information. Skills need...
ESSENTIAL RESPONSIBILITIES. Interact with customers to provide and process information in response to inquiries, concerns, and requests. Gather customer's information and determine the issue by evaluating and analyzing the symptoms. Deliver service and support to end-users, including via remote connection or over the Internet. Research required information using available resources. Follow standard processes and procedures. Accurately process and...
Job Summary. Responsible for fielding incoming hardware and software technical support tickets and performing analysis of situations or data. Independently applies specialized skills, conceptual knowledge, training, methods, techniques, and experience. Escalates advanced tickets appropriately after all prerequisites are completed. May act as an escalation point for peers and customers. Resolves incidents and completes service requests as necessar...
