Feel Good About Doing Good. The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years. While we have many empl...
Job Title. Sr. Service Desk Analyst. Expert Level | Hybrid | On-Site & Remote Support. Position Overview. The Sr. Service Desk Analyst serves as the main contact for technical support, providing Level I & II assistance for desktops, laptops, and related hardware/software. This role requires strong help desk experience, excellent communication skills, and the ability to troubleshoot and resolve issues both remotely and in person. The analyst will ...
Job Title: **Sr.** Service Desk Analyst. Expert Level | Hybrid | On-Site & Remote Support. Position Overview. The Sr. Service Desk Analyst serves as the main contact for technical support, providing Level I & II assistance for desktops, laptops, and related hardware/software. This role requires strong help desk experience, excellent communication skills, and the ability to troubleshoot and resolve issues both remotely and in person. The analyst w...
The Live Expert Service Desk Supervisor’s role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also contribute. to problem resoluti...
The Live Expert Service Desk Supervisor’s role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor will also contribute. to problem resoluti...
Primary Purpose of Position. Oversee, monitor, maintain and support IT services to end-users. Manage technologies, processes and controls that maintain and elevate standards and security of IT services. Serve as the point of escalation and technical resource on issues and projects with both Infrastructure Services and Application & Data Services. . . Essential Functions. . End User Support. Respond in person/remotely. escalate across regions. sup...
Overview. Job Summary. We are seeking a proactive and client-focused Senior Service Desk Analyst to join our IT team. As the first point of contact for practices experiencing technical issues, you will play a key role in ensuring smooth operations by addressing Level 1 and Level 2 tickets efficiently. This position requires strong communication skills, technical expertise, and a commitment to excellent service. The role will be onsite in our Fran...
Senior Service Desk Analyst. Job Category: Information Technology. Time Type: Full time. Minimum Clearance Required to Start: None. Employee Type: Regular. Percentage of Travel Required: Up to 10%. Type of Travel: Local. . The Opportunity. CACI is seeking a Senior Service Desk Analyst to support an existing IT Service Desk team. As a Senior Service Desk Analyst, you will provide mid-level support to a team that receives and resolves 15,000 ticket...
Job Details. Sr. Service Desk Analyst - Contract - Golden Valley, MN - $35.00 - $37.50/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in t...
Job Details. Sr. Service Desk Analyst - Contract - Golden Valley, MN - $35.00 - $37.50/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in t...
Job Details. Sr. Service Desk Analyst - Contract - Sanford, NC - $35.00 - $37.50/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the Uni...
Job Details. Sr. Service Desk Analyst - Contract - Sanford, NC - $35.00 - $37.50/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the Uni...
