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Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a Seasonal Customer Service Representative, you will be responsible for providing exceptional service to our customers. This position will be stationed in the lobby of the Administration Building at the Ohio Expo Center & State Fairgrounds and will be responsible for all aspects of customer service, including interacting with fairgoers, exhibitors, vendors, and staff.
Specific responsibilities and job tasks include:
· Answer main phone line
· Reply to emails from main inbox
· Reply to social media direct messages
· Help other departments with projects, as time allows
· Other duties as assigned
Qualifications
· Exceptional organizational skills
o Detail oriented and strong problem-solving skills.
o Computer skills with knowledge of the Microsoft Office Suite.
· Management and collaboration skills
o Excellent interpersonal skills.
o Ability to work well with groups and other staff.
o Previous customer service-related experience.
· Self-motivated
o Must be able to follow up and meet deadlines.
Hours and Expectations:
Hours will be 8 a.m. - 4 p.m. Hours until the weekend prior to the Fair when hours will vary and increase significantly. A specific schedule will be provided. You are required to work every day of the Ohio State Fair, typically 12 hours per day, July 24 - August 4, 2024. If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Seasonal Customer Service Representative!
****Please note this is a seasonal, fully on-site position from June 3 - August 8 (with no days off immediately prior to and during the Ohio State Fair).****
Job Types: Full-time, Seasonal
Pay: $15.50 per hour
Expected hours: 40 – 60 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Temporary | Other | Full Time
$37k-47k (estimate)
05/03/2024
08/30/2024
The job skills required for Seasonal Customer Service Representative include Customer Service, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Seasonal Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Seasonal Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Seasonal Customer Service Representative positions, which can be used as a reference in future career path planning. As a Seasonal Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Seasonal Customer Service Representative. You can explore the career advancement for a Seasonal Customer Service Representative below and select your interested title to get hiring information.
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Career tips from people on Seasonal Customer Service Representative jobs
Ensure the accurate customer resolution by continually learning new and effective ways of providing excellent customer service.
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