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Tra'Bian Enterprises is Hiring a Service Desk Near Columbus, OH

Location: Columbus, Ohio
Position Type: 4–12 month contract
Position Terms: Manager only wants candidates from within 30 miles of downtown Columbus. Must work onsite full time (potential remote work after 30 days)
must be available to interview on 3/11
Provide updates on OnBase Status by attending various meetings for Case Management System. Learns OnBase Case Management System and guide Executive Director to make high level decisions Learn and understand OnBase to assist executive Director on providing information on each type of cases status.
Manage Executive Director’s Calendar and at times speaks on Director’s behalf. Assistant independently formulates decisions &/or judgments involving non-legal interpretation of policies & procedures as they would apply to given situation to resolve problems, to prepare correspondence &/or reports or to carry out other assignments.
Under general supervision, maintains & updates the regional office case processing database.
Enters case file information into the database (e.g., closure dates, routing information, case recommendations).
Assists with routing cases & processing charges (e.g., walk-in, mail-in, online);
Assists with preparing & submitting cases to Central Office for the Commissioner Agenda & the Confirmation Agenda.
SKILLS:
Learns OnBase Case Management System, Required
Knowledge of Onbase Software case management system, or similar case management software.
Nice to have

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$51k-63k (estimate)

POST DATE

04/09/2024

EXPIRATION DATE

06/07/2024

WEBSITE

trabianenterprises.com

HEADQUARTERS

Hilliard, OH

SIZE

<25

INDUSTRY

Business Services

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The following is the career advancement route for Service Desk positions, which can be used as a reference in future career path planning. As a Service Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk. You can explore the career advancement for a Service Desk below and select your interested title to get hiring information.

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