Description. SAIC is seeking a highly motivated Site Support Technical Specialist to join our Cloud One team on a 24 / 7 support desk. The selected candidate will create and triage Tier 1 and Tier 2 tickets. Candidates must have a flexible schedule to work any shift needed per the call volume. The Air Force Cloud One Program is an existing global, interconnected, virtualized, hybrid, and IT infrastructure that hosts mission systems, applications,...
LOCATION. Onsite in ARLINGTON, VA. This position will support a Government agency that requires US Citizenship. Datawiz Corporation, a minority-owned Virginia based business incorporated in 1999. Datawiz is appraised at CMMI Level III for DEV & SVS by CMMI Institute a subsidiary of ISACA. Datawiz also achieved ISO 9001 : 2015, ISO 27001 : 2013, and ISO 20000-1 : 2011 certifications. With strong qualifications in Building, Securing and Managing IT...
DSA is seeking a highly qualified Service Desk Representative with an active secret clearance to join our team at Hurlburt Field, FL. Required Qualifications. Service desk / customer contact experience (Tier or ). Secret Clearance. CompTIA Security. High school diploma or equivalent (Associate's degree in IT-related field preferred). Desired Qualifications. Proven experience in a customer-facing technical support role. Strong troubleshooting skil...
Does everyone tell you how friendly you are. Do you enjoy helping people and making them feel welcomed. This is the customer service role for you. The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist is essential to the promotion and information sharing of all center programs and services. Our ideal candidate has previous expe...
One of our top clients is looking for a Service Desk to join their growing team. Title. Service Desk. Duration. Contract-to-hire. Onsite Requirement : Fully onsite. Monday- Friday. 8AM-5PM. Summary. Under the direct supervision of the IT Support Manager, the Corporate Technical System Administrator will be responsible for hands-on hardware and software technical support. The TSA is responsible for managing the desktop support environment includin...
Required Skills and Experience. A.S. in a related field with 3 years of relevant experience. or 5 years of relevant experience. 8570 Compliant. CCNA. Strong background with Active Directory. Job Description. Insight Global is seeking an Enterprise Service Desk Technician that has a very strong background in Active Directory Systems Administration. This candidate will also need to have an understanding pf TCP / IP along with the ability to configu...
Summary. The Service Desk Technician I is the primary point of contact for store Teammates on Store Systems. including Point-of-Sale (POS), Phones, Music, Video, Network, Mobile Devices. The Service Desk Technician I in the IT / Store Systems Department provides comprehensive technical support to all stores. Also act as a liaison between stores and other departments during and outside normal business hours for both non-emergency and emergency sit...
Desk side Level 2 Role (Desktop Technician) technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Main Responsibilities include : Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding / desktop support, printers, PDAs, BlackBerrys, and LAN cable drops Hands on role where expected to provide 1st line...
Job Details. Description. This shift will be Wed-Sun 2pm-10:30pm remote. This is a remote position, training will be onsite and in person in Auburn or Spokane. Do need to live within a reasonable distance of the office to be able to go in if and when needed. The Service Desk Specialist is a vital part of the contact between customers and Information Services exemplifying a professional demeanor and quality customer service in a 7 by 24 environmen...
Responsibilities. Respond to inbound calls daily to provide technical support/troubleshooting. Provide support via web queues, outbound interactions, and emails. Leverage resources to resolve technical issues timely. Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/activities. Escalate requests outside of your scope when necessary. Attend weekly staff/mentor meetings. Remain cogni...
Service Desk - hybrid (2-3 days onsite each week). Location. Winchester, VA. Hours. Mon-Fri, 8-4 : 30. Pay Rate. Open to Both C2C and W2 options. Position Type. Multiyear Contract. Summary. The Service Desk is a fast-paced environment that operates 24 / 7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer que...
Location. Columbus, Ohio. Position Type. 4–12 month contract. Position Terms. Manager only wants candidates from within 30 miles of downtown Columbus. Must work onsite full time (potential remote work after 30 days). must be available to interview on 3/11. Provide updates on OnBase Status by attending various meetings for Case Management System. Learns OnBase Case Management System and guide Executive Director to make high level decisions Learn a...
