Job Title. Service Desk Manager. Location. Onsite – New York City. Role Type. Full-Time | Senior Individual Contributor & People Leader. Salary. 200-250k. Overview. We are seeking a senior-level Service Desk Manager to lead and evolve a high-touch, white-glove IT support function within a hedge fund / wealth management environment. This role is responsible for overseeing day-to-day service desk operations, managing a team of 5–8 support professio...
Service Desk Manager-Contractor-Position Overview. About Us. The Nu-Age Group, a nationally recognized Managed Services Provider with 28 years of excellence, is seeking a highly skilled. Service Desk Manager. to lead our Service Desk operations. This role is responsible for delivering world-class support, driving best-in-class service delivery practices, maintaining accountability across the team, and ensuring our clients experience exceptional r...
This is a permanent opening and is 100% onsite. OVERVIEW. The Service Desk Manager is responsible for leading, developing, and continuously improving the Service Desk function to deliver exceptional technology support and a positive user experience across the company. This role combines operational leadership, process ownership, and strategic alignment to ensure service delivery meets business needs, compliance requirements, and modern IT service...
Description. Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global user base. The role oversees incident management, service requests, and user support to ensure high customer satisfaction and operational efficiency. You'll work with technology, security, and business teams to resolve escalations, track performance metrics, and implement process improvements. This ...
Join Lumen Bioscience as a Service Desk Manager to transform our IT support function into a world-class service organization. In this role, you’ll lead a small, high-performing team while designing and implementing scalable processes that support a rapidly growing environment. This position combines hands-on technical leadership with strategic service management. You’ll architect processes aligned to business goals (e.g., Incident, Problem, Chang...
Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global user base. The role oversees incident management, service requests, and user support to ensure high customer satisfaction and operational efficiency. You’ll work with technology, security, and business teams to resolve escalations, track performance metrics, and implement process improvements. This position is r...
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Motion Recruitment Partners, LLC, is seeking the following. Apply via Dice today. Join a healthcare organization as an IT Service Desk Manager in a hybrid role overseeing a seven-person support team (Tier 1 through 3) responsible for providing remote technical assistance to 55 clinics and nursing facilities across seven states. Based in Vancouver,...
Job Details. Join a healthcare organization as an IT Service Desk Manager in a hybrid role overseeing a seven-person support team (Tier 1 through 3) responsible for providing remote technical assistance to 55 clinics and nursing facilities across seven states. Based in Vancouver, WA, this position requires onsite presence weekly on Wednesdays, with more frequent onsite time expected during the first few weeks. This is primarily a leadership-focus...
Join a healthcare organization as an IT Service Desk Manager in a hybrid role overseeing a seven-person support team (Tier 1 through 3) responsible for providing remote technical assistance to 55 clinics and nursing facilities across seven states. Based in Vancouver, WA, this position requires onsite presence weekly on Wednesdays, with more frequent onsite time expected during the first few weeks. This is primarily a leadership-focused role where...
Insight Global is looking for a Service Desk Manager to work for one of our top clients in Cleveland, OH. This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk. There will be two leads that will be reporting into this individual. there will also be roughly 20 total individuals on the team altogether. This person will be responsible for coaching, developing, and general ov...
Service Manager – Join the Fun at BCS. Are you the calm in the chaos. The kind of person who can keep a service desk humming, clients happy, and technicians motivated — all without breaking a sweat (or at least without letting anyone see it). If you’re passionate about delivering top-tier IT support, driving operational excellence, and leading a team that’s as sharp as they are fun, then keep reading — you might be exactly who we’re looking for. ...
Location: Annapolis, MD (On-site only – candidates must live within 30–45 minutes). Job Type: Full-Time. Salary Range: $70,000 – $80,000. Your Role at RedZone Technologies. Are you ready to work with a team that values your growth, supports your learning, and trusts you to make a real impact. At RedZone Technologies, a family-owned Managed Services Provider based in Annapolis, we’re looking for a Service Desk Manager to join our in-office team an...
