Service Desk Technician. At Five Rivers IT, we build and service reliable IT infrastructures for midsized businesses. Five Rivers IT has been growing at a consistent rate of 30% a year for the last 3 years. We are in search of a Service Desk Support Technician to join the dynamic team of professionals providing world-class IT services to its clients in the NYC metro area. This is a great opportunity for a self-starter with a proven track record t...
Overview. You will be responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction as for the client and will work on a 24x7x365 shift basis. Shift available is 2pm-11pm Tuesday-Saturday EST. Responsibilities. Utilise customer provided tools to handle inbound contact from end users (phone, email, chat), document troubleshooting, resolve the issue or escal...
Job Details. Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interface directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicate via phone,...
Job Details. APN Consulting has an immediate need for a direct client requirement. Title. Service Delivery Technician. Contract: 9 months/ CTH. Location: Alpharetta/Atlanta GA (5-Days Onsite). Job Statement. Provides support to end users by assisting with the installation and operation of their workstations, business applications, and related equipment. Job Duties. Provides technical support to end users. [80%]. Assists in the installation, train...
About Baird & Warner Real Estate. Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace eight times in a row. But we didn’t get there by accident — behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. That’s why at Baird & Warner we empower you to ...
US Citizenship Required. This is a unique opportunity for applicants with a High School Diploma to gain IT Skills and a DoD Security Clearance along with real world experience to begin your career. We have immediate openings for the right applicants. We use employees from this Help Desk to promote to more advanced positions within our company. Your motivation and willingness to learn could be mission critical for our STS team supporting the Feder...
Please note. Applicants must be located in the state of Michigan or relocating at their own expense. Job SummaryUnder minimal supervision, provides technical advice, guidance and informal training to customers using hardware and software programs. With a general understanding of services provided and departmental functions, troubleshoots and restores service or gathers and documents information for next level support. Performs root cause analysis...
Job Description. Objective. The End-User Device Associate operates under the general direction of the Enterprise Services Leadership Team and receives guidance from Senior Technicians. Their primary responsibilities include promptly responding to operational break / fix calls, emails, and onsite end-user support requests. Additionally, they will prepare knowledge-based articles and training manuals. This role involves delivering specialized techn...
Service Desk Technician. Pay Range. $27 to $30 / hour. SUMMARY. This position is responsible for assisting in the implementation and ongoing support for the assigned applications. Responsible for first contact resolution of application issues and / or application training issues which fall within scope and level of access for the Support Team. The selected candidate / s for the role will be responsible for participating in workflow and system opt...
Job Description. Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Servi...
Service Desk Support Technician, Peachtree City, Georgia. When you join our team as a Service Desk Support Technician, you will be responsible for effectively supporting, maintaining, and deploying systems, focusing on the desktop and user experience from an inclusive viewpoint. The Service Desk Support Technician will be a first point of contact for Interfor’s end-users providing superior customer service support and follow up. What You’ll Do. W...
Job Details. Role: Service Desk Technician. Location: Winchester, VA Hybrid. Duration: 9 Months Long Term Contract. Looking for 4 yrs. candidate with Banking or financial domain experience. Hybrid 10 days a month. Hybrid timings: Mon-Fri 08:00AM -16:30PM EST (OR). Part Time: Tuesday - Saturday 07:00AM - 11:00AM EST. Description. Responsibilities. Respond to inbound calls daily to provide technical support/troubleshooting. Provide support via web ...
