Job Purpose. Service Desk Technicians are responsible for providing IT service excellence for our internal customers as well as management of site computing equipment, including but not limited to laptops, desktops, thin clients, printers, mobile devices, enterprise software and computer interfaces to equipment as applicable. This position interfaces directly with internal customers and various departments, troubleshooting client issues to resolu...
Job Summary. Identify, develop, and promote Enterprise business opportunities and products for new and existing clients. Responsibilities. Identify opportunities and sell advanced technology products and services to new and existing Enterprise clients. Develop and provide sales consultations on technology solutions, including but not limited to: Ethernet and internet bandwidth, optical networking, direct fiber solutions, wireless connectivity, da...
Job Summary. The Data Engineer is responsible for designing and maintaining scalable data infrastructure that enables Midco to derive actionable insights and make informed business decisions. This role builds and optimizes SQL data warehouses, ETL pipelines, and analytic datasets to support both immediate and long-term analytical goals. Responsibilities. Build, design and implement SQL data warehouse to support Midco’s analytic needs. Build, desi...
Job Summary. As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive...
Job Purpose. Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with apartment managers, local builders, insurance agents and realtors to drive referrals and increase sales. Key Functions. Work targeted sales campaigns through door-to-door effort...
Job Summary. As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive...
Job Purpose. Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with apartment managers, local builders, insurance agents and realtors to drive referrals and increase sales. Key Functions. Work targeted sales campaigns through door-to-door effort...
Job Summary. As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive...
Job Summary. As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive...
Job Summary. As a Construction Technician, you will support and assist the Construction department in maintaining, expanding, and upgrading Midco’s regional network. This role involves interpreting network system maps, capturing design data, and performing installations and repairs on aerial and underground networks. Position leveling ranges from Construction Technician to Construction Technician III, based on experience and certifications. Respo...
Job Purpose. Manage and lead a team of Customer Experience Center representatives to effectively drive sales and retention opportunities while ensuring a great customer experience with every interaction. Key Functions. Supervise the Customer Experience Center and team members from multiple customer experience centers. manage sales efforts, processes and results. Assist customers in the retail environment of the Customer Experience Center. Set dai...
