1 IT Service Desk - Onsite (C) Job in Columbus, OH
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IT Service Desk - Onsite (C)
$56k-69k (estimate)
Contractor
6 Months Ago
PSI Proteam Solutions Inc is Hiring a Remote IT Service Desk - Onsite (C)
IT Service Desk
Location: Columbus, OH.
**Fully Onsite - NOT Hybrid or Remote.**
**Must be located in the Central Ohio area.**
**Must be authorized to work in the United States without Visa Sponsorship.**
Required Technical Skills:
Location: Columbus, OH.
**Fully Onsite - NOT Hybrid or Remote.**
**Must be located in the Central Ohio area.**
**Must be authorized to work in the United States without Visa Sponsorship.**
Required Technical Skills:
- 8 total years IT experience.
- 4 Years SCCM or SMS-like experience.
- 4 Years PowerShell scripting experience in a production environment.
- 8 years customer service experience.
- 10 Years Troubleshooting experience.
- 4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.
- 5 years’ experience with Active Directory including tools like ADUC.
Desired Certifications:
- Certifications A series.
- PowerShell 3.0 scripting background.
- Certifications in Microsoft tools and technologies.
- ITIL Knowledge and ITSM Tools.
Job Description:
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
This position will function as a highly skilled Service Support Specialist with specific responsibilities that include:
- Understanding of Desktop Support and Services.
- Understanding of Active Directory and AD Toolsets, ADUC, user authentication and authorization and identify and access management.
- Uses creativity and innovation to automate and streamline processes and procedures.
- Understands customer support, likes to work with people and can ensure that the customer is satisfied.
- Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause. Understands process to test, and put changes in production.
- Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT
- Ability and experience to work with SCCM version 2012. Ability to show others how to use the tools like SCCM.
- Ability to script with PowerShell 3.0 or above. Scripting abilities should include validation, editing, input and output, including automation to production systems, specifically Active Directory.
- Ability to learn new tools (Varonis) to clean up and audit unstructured data (user data) and Active Directory and NTFS permissions.
Job Summary
JOB TYPE
Contractor
SALARY
$56k-69k (estimate)
POST DATE
10/11/2023
EXPIRATION DATE
05/08/2024
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