Job Title: IT Service Desk Agent. Pay Rate: $20.70/hr on W2. Duration: 6 months with possible extension. Location: Alpharetta-GA- ONSITE. The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to re...
We at Coforge have an urgent need for IT Service Desk Agents. This is an onsite role based out of Charleston, WV. If interested, please feel free to reach me rubina.anthony@coforge.com. About us. Coforge is a leading global IT solutions organization. We have a presence in 34 sales offices and 17 delivery centers, and 6 data centers and constantly seeks to find new yet simple ways to add value to our clients. At Coforge, we give you the right oppo...
Summary. The. Service Desk Agent, Lead. will be responsible for overseeing all related operations of the support center, servicing all internal and external customers. The Service Desk provides a centralized resource to answer questions, troubleshoot problems, and facilitate solutions to known issues. Methods of contacting the Service Desk include inbound phone calls, ITSM service portal, emails, and Now Virtual Agent. In collaboration with the S...
Job Title: IT Service Desk Agent. Pay Rate: $21/hr on W2. Duration: 6 months with possible extension. Location: South Jordan, UT - ONSITE. Executive Summary. The Service Desk Agent is the first point of contact for the users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their...
