Make a difference. Be happy. Grow your career. THE ROLE. Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client needs. With mentorship from their direct supervisor, the Senior Consultant, Performance Improvement will work closely with healthcare providers on financial and operational improvements. Through thoughtful and excellent communication, the Senior Consultant is respo...
Nordic is seeking a. Senior Project Manager. to support an. Ambulatory. initiative for a healthcare client in. Southern California. This role is ideal for someone with strong experience in Epic Ambulatory and a solid understanding of clinical and operational workflows, including nursing and back-office functions. This role requires travel onsite 50% of the time to engage with client teams and stakeholders. Responsibilities. Lead and manage projec...
Make a difference. Be happy. Grow your career. THE ROLE. The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution. ...
Make a difference. Be happy. Grow your career. Positions in this sub-family are responsible for providing services related to management of the organization's information technology resources to internal and/or external clients in Business Process Outsourcing (BPO) organizations or in Global Capability Centers (global in house captives/shared services centers). Activities include (but not limited to) developing, implementing, and testing internal...
Make a difference. Be happy. Grow your career. THE ROLE. The Epic Application Management Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors. KEY RESPONSIBILITIES. They will be responsible for, but not be limited to. Technica...
Make a difference. Be happy. Grow your career. Positions in this sub-family are responsible for providing services related to management of the organization's information technology resources to internal and/or external clients in Business Process Outsourcing (BPO) organizations or in Global Capability Centers (global in house captives/shared services centers). Activities include (but not limited to) developing, implementing, and testing internal...
Make a difference. Be happy. Grow your career. IT SERVICE DESK AGENT I. The IT Service Desk Agent provides level 1 support to organizations by answering, calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. Key. Responsibilities. Providing a high level of professionalism and customer service. Serving as first point of contact for end users seeking IT assistance. ...
Make a difference. Be happy. Grow your career. This role will. Work on the floor directly with physicians to help them navigate the MEDITECH Expanse system. Work closely with the Integrations team and command centre to liaison between physician (end users) and IMIT Team members. Facilitate problem-solving between physician (end user) and development staff. Elbow support may involve helping physicians performs specific tasks in the Cerner system a...
Make a difference. Be happy. Grow your career. Position Summary. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities. Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware prod...
