Committed to providing life insurance solutions since 1969 in the United States and globally since 1975, Citizens, Inc. is a publicly traded company (NYSE: CIA) that has maintained a listing on the New York Stock Exchange since 2002. Operating through our insurance subsidiaries, we strategically offer traditional insurance products in niche markets to capitalize on competitive advantages. With a dedicated team of employees located in Austin, Louisiana and a global network of agents, our reach extends to Latin America, Central America, and Asia.

THE OPPORTUNITY

Title: Director, Human Resources 

Job Type: Full-time Exempt

Reports to: Chief Legal Officer

Location: Austin, TX (Corporate Headquarters located in the Domain)

In Office (Remote day optional)

At Citizens, Inc., we've curated an exceptional work environment that goes beyond the ordinary. Our open-plan workspace offers panoramic views of the Domain with multiple conference rooms readily available. Start your day with complimentary coffee in our large break area, enjoy walks on the scenic trails nearby, or hit our onsite gym. Our Lunch Drop service provides the luxury of delivering delicious meals directly to our suite for a stress-free lunch break. For financial needs, the onsite bank is at your service. Furthermore, enjoy the convenience of free covered parking in our garage, featuring charging stations for electric vehicles. Participate in our various monthly employee events designed to enhance our cultural engagement. At Citizens Inc., we prioritize strong employee involvement to foster a dynamic workplace culture. Elevate your career with us, where your workplace is more than just an office; it's a destination for growth, innovation, and a flourishing community.

Summary: Citizens, Inc. is seeking a highly effective Human Resources Director with strong collaboration, strategic planning, problem-solving and communication skills who demonstrates the ability to effectively influence, lead, and act as an agent of change. The HR Director must have strong business acumen, make data driven decisions, and utilize their HR expertise to enable the business. Our HR Director should enjoy the challenge of working with different cultures and backgrounds. Our HR Director must be a culture builder, status quo challenger, and someone who believes that creating a great employee experience is a critical component of a business strategy. The ideal candidate will contribute at both hands-on and strategic levels to enable business achievement, growth, and scalability. 

WHAT YOU WILL GET TO DO

1. Category: Leadership:

• Provides direction, structure, and oversight of the day-to-day operations of the HR department. 
• Works closely with company leaders to ensure the company has competitive compensation and benefit plans that position us to obtain and retain the best possible team.
• Partners with the head of each business unit and the strategic management team to implement human resources policies, procedures, and programs that are aligned with organization goals, mission, and culture, and that they are in compliance with professional standards and legal requirements.
• Serves as consultant and advisor to the business on HR matters; manages processes related to employee engagement, performance management, talent assessments, leadership development, and succession planning.

2. Category: Compensation

• Oversees compensation guidelines, policies and execution. Partners with senior business leaders on compensation related matters.
• Responsible for meeting and/or exceeding budget requirements.

3. Category: Benefits

• Responsible for benefit administration, including negotiating and administration of health benefits, annual open enrollment and new hire enrollment.

4. Category: Strategic Development

• Plans, executes, communicates, and maintains the strategy for Talent Acquisition, Diversity & Retention. 
• Understands business unit strategic priorities and business imperatives and tailors HR solutions to meet those needs.
• Assist business unit leaders with recruitment; develop ongoing recruitment and candidate-sourcing plans that build a diverse team; and lead onboarding and train incoming employees on general company policies and culture.
• Participates on entity level project teams.

5. Category: Compliance

• Coordinates audit responses for area of responsibility.
• Other related duties as assigned.

WHAT YOU NEED TO SUCCEED [Qualifications; see examples below]

• Bachelor’s Degree (4-year degree).
• Minimum of eight to ten years of Human Resources leadership experience, including three years of management experience at a Director level or above
• 15 years of professional experience
• 2 years of experience leading a team of HR professionals at a smaller company level (Employees 50- 1,000) with hands on experience
• Demonstrated project management/change management experience
• Strong communication, interpersonal, relationship building, consulting, teamwork and leadership experience
• Must have outstanding written and verbal communication skills with demonstrated ability to think analytically and strategically to identify and solve problems, implement solutions, and advance business initiatives.
• Outstanding organizational skills, including prioritizing and follow-up and the ability to handle competing demands and priorities.
• Must be fully proficient with Microsoft Office products, including Word, Excel, and PowerPoint.

Preferred Qualification:

• BA/BS degree in Human Resources or related field
• Master’s degree 
• Current SPHR or SHRM-SCP certification
• Experience helping organizations scale
• HR experience working in financial services industry
• Fluent in Spanish
• Life Insurance: Knowledge of life insurance products, market segments, and marketplaces; ability to apply knowledge of life insurance products, market segments, and marketplaces to meet business goals and objectives.

BENEFITS (the fun stuff)

As an employee of Citizens, we promise you the opportunity to make a meaningful difference in the lives of our customers, communities, and one another. We believe in fostering a culture of camaraderie, where your ideas are valued, and collaborative efforts drive innovation. Our commitment to rewarding work extends beyond professional growth to recognize your individual contributions and achievements.

We take a complete approach to our employees' well-being. Our benefits package includes medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k to secure your financial future. Our benefits plan allows for Virtual Visits and access to our Employee Assistance Program, showcasing our commitment to your health and work-life balance. Enjoy the added perks of generous Paid Time Off and holidays, ensuring you have the time to recharge and savor life outside of work. Join us and embrace a workplace that values not only your professional growth but also your personal fulfillment.

At Citizens, our employees and customers are at the heart of everything we do. Our success as a company begins with our team of employees and departments to service our customers. That's why we strive to create an environment where employees are equipped and challenged to reach their full potential.

Citizens is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity, national origin, age, disability, or veteran status. We are committed to fostering a diverse and inclusive workplace where every individual is valued, and all qualified applicants are encouraged to apply.