Responsibilities:

• Taking care of all office calls and emails
• Manage patient appointments (scheduling, canceling, confirming, etc.)
• Manage the flow of daily schedules (register patients, ensure that all necessary forms are completed and signed)
• Knowledge of insurance reimbursements; insurance verification, provide insurance information to patients
• Completing and filing insurance forms and billing records, managing insurance claims
• Collection from patients before and after the appointment
• Maintain front-desk invoices
• Document filing, scanning
• Tracking daily and monthly production and collection; follow-up on collectibles

Skills required:

• Knowledge of dental insurance verification and claims management is a must
• Strong phone and in-person communication and motivation
• Excellent computer skills for email correspondence, financial transactions and scheduling of appointments
• Ability to multi task
• Maturity, integrity, professional conduct and respect for patient confidentiality (HIPPA)

Educational requirements:

• Bachelor’s degree required

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Experience:

• dental office front desk manager: 3 years (Required)

Work Location: In person