623 Front Office Manager Jobs in New York, NY
The Plaza Hotel is Hiring a Front Office Manager Near New York, NY
Come join The Plaza Hotel!!
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for overseeing all front desk operations and ensuring exceptional guest experiences. If you have a passion for hospitality, excellent communication skills, and the ability to multitask in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Manage all front desk activities, including check-in/check-out, reservations, and guest inquiries
- Train and supervise front desk staff to ensure excellent customer service
- Maintain a professional and welcoming atmosphere in the lobby area
- Handle guest complaints and resolve issues in a timely manner
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Monitor and maintain inventory of office supplies and equipment
- Implement and enforce hotel policies and procedures
- Conduct regular audits of front desk procedures to identify areas for improvement
- Assist with night audit duties as needed
Qualifications:
- Previous experience in front desk or hospitality management preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in phone systems and computer software applications
- Bilingual or multilingual skills are a plus
- Knowledge of hotel operations and customer service best practices
We offer competitive compensation and benefits packages for our employees. Join our team today and be part of creating memorable experiences for our guests.
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Application Question(s):
- How many years experience do you have managing a Union Front Desk Staff?
- How many years of Luxury experience do you have?
- How many years of Opera Cloud experience do you have?
Ability to Relocate:
- New York, NY: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$58k-81k (estimate)
03/29/2024
05/27/2024
The job skills required for Front Office Manager include Front Office, Customer Service, Communication Skills, Hospitality Management, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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