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Front Office Manager (199018)
$85k-118k (estimate)
Full Time 0 Months Ago
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IN - Lower East Side New York (NYCOS) is Hiring a Front Office Manager (199018) Near New York, NY

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
  • Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
  • Engaging with guests to build personal relationships and remedy any complaints
  • Conducting regular front office inspections to ensure we’re making the right first impression
  • Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
  • Training team members on PBX procedures and taking the lead during an emergency or crisis
  • Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.
What We need from you:
  • Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration
  • 3 years of Front Office/Guest Service experience including management experience
  • Must speak fluent English
  • Other languages preferred
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.

Job Summary

JOB TYPE

Full Time

SALARY

$85k-118k (estimate)

POST DATE

04/21/2023

EXPIRATION DATE

12/31/2029

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The job skills required for Front Office Manager (199018) include Front Office, Guest Service, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager (199018). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager (199018). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Office Manager (199018) positions, which can be used as a reference in future career path planning. As a Front Office Manager (199018), it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager (199018). You can explore the career advancement for a Front Office Manager (199018) below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Manager job description and responsibilities

Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.

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Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi

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Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

01/07/2022: Helena, MT

The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.

01/29/2022: Manchester, NH

Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Manager jobs

According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.

02/19/2022: Knoxville, TN

New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.

01/26/2022: Pascagoula, MS

Someone who wants to become a front office manager will need both office and people skills.

01/26/2022: Parkersburg, WV

Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.

01/25/2022: Juneau, AK

Someone who wants to become a front office manager will need both office and people skills.

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Step 3: View the best colleges and universities for Front Office Manager.

Butler University
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