Manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Requires an associate degree or equivalent. Typically reports to a hotel manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are ...met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.More Show Less
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The. Country Inn and Suites Ocean City. located in North Ocean City, is looking to hire a motivated and experienced. Front Desk Supervisor. The person hired for this position must have flexibility to work AM and PM shifts, weekdays and weekends, including night audit shifts when needed. POSITION SUMMARY. The Front Desk Supervisor is critical to the universal success of the Front Desk team. Your primary responsibility will be to oversee the Front ...
Overview. Are you a dynamic and customer-focused individual with a passion for hospitality. Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere. Key Responsibilities. Oversee the daily operations of the front desk, ensuring efficient and smooth processes. Train, ment...
Job description. FivePine Lodge & Conference Center in Sisters, Oregon is seeking a full time FRONT DESK MANAGER. Experience an empowered working environment where you can grow and thrive with your team as you create memorable experiences for guests. The ideal candidate will be a career hospitality professional with a strong desire to develop their skills and expertise. We are looking for someone who not only has the skills necessary to keep up w...
We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re l...
Guest Services Representative. JOB DESCRIPTION. JOB TITLE. Guest Services Representative (GSR). POSITION. Non- Exempt. RESPONSIBLE TO. General Manager/Front office Manager. Scope and General Purpose. To perform in a pleasant, professional, and efficient manner Front Desk responsibilities achieving timeliness, accuracy of information, and guest satisfaction as required by the brand and. Hawkeye Hotels. The working schedule is solely based upon the...
Essential Job Functions. Ensure smooth and efficient patient flow by managing appointment schedules, coordinating with medical staff, and optimizing wait times. Work at front desk as needed. Supervise the front desk staff, including hiring, training, scheduling, and conducting performance evaluations. Oversee patient check-in and check-out processes, ensuring accuracy of patient information, insurance verification, and collection of copayments or...
JOB DESCRIPTION – Front Office Manager. Location. World Quest Resort, Orlando, FL. FLSA Status. Exempt Salary. Reports to. Resort Manager. Job Responsibilities. Responsible for overseeing and managing the front office department, night audit procedures, resort facilities and amenities, owners and customer relations. Occasionally MOD shifts will be assigned. Ensure proper staffing levels of Front Office team members, to include supervising, traini...
Hyatt High Sierra Lodge - Incline Village, NV. Assistant Chief Engineer. Education and Experience. High school diploma or GED. 4 years' experience in the engineering and maintenance or related professional area. technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing. OR. 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major. 2 years'...
Overview. Where Better Careers Begin. Massage Envy - 4960 Houston Rd. Ste E Florence, KY 41042. Are you a natural leader who loves to inspire others to succeed. At the Massage Envy Florence franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best. Perks & Pay. Competetive hourly base pay. Commission and bonus benchmarks. Medical, dental and ...
What you will be doing. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/be...
JOB OVERVIEW. Responsible for the management of all aspects of the Front Desk functions, in accordance with resort standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective team members. The Front Office Manager is also responsible for controlling access to, conducting physical inspections of and monitoring surveillance cameras located at the facilities, which constitute the Grand Beach...
Overview. Town and Country is looking for a Front Desk Manager. Welcome to the front lines of hospitality excellence. As our Front Desk Maestro, you'll be the orchestrator of guest satisfaction, the conductor of check-ins, and the virtuoso of VIP treatment. With your infectious enthusiasm, impeccable organization, and knack for problem-solving, you'll ensure that every guest feels like royalty from the moment they step through our doors. If you'r...