AFA History: AFA was founded in 2002 by a family caregiver to ensure families affected by Alzheimer’s disease always had a place to turn for guidance, support, and services.

AFA Mission Statement: The mission of the Alzheimer’s Foundation of America (AFA) is to provide support, services and education to individuals, families and caregivers affected by Alzheimer’s disease and related dementias nationwide, and fund research for better treatment and a cure.

Position Summary: The Office Assistant / Front Desk Receptionist will be the “right hand” of the office and the first point of contact for the organization. Their energy and demeanor will set the tone for visitors and employees alike, as they play a crucial role in daily office matters.

Responsibilities and Duties:

• Assist all departments in administrative support, not limited to: supporting mailing around development events, new membership and partnership mailings, organizing mailing lists, donor lists, organizing travel arrangements (including booking flights, accommodations, and creating itineraries).
• Standard receptionist duties including but not limited to greeting visitors, answering the phone, redirecting calls as needed, receiving and delivering messages, scheduling and confirming appointments, maintaining office calendar, filing, receiving office packages and deliveries, and preparing outgoing mail (envelopes, packages, etc.).
• Organize, maintain, and update records, files, documents, and spreadsheets as needed.
• Operate office equipment such as printers, photocopiers, creating and posting truDigital TV messaging content, etc.
• Maintain shared calendars and coordinate conference room scheduling.
• Support meetings, special events and activities (internal and external), including space reservations, logistics, catering, etc.
• Assist in onboarding new employees.
• Create and process purchase orders for all departments.
• Fill in for the Office Administrator when needed.

Qualifications:

• 1 years of relevant work experience.
• Customer-service mindset who thrives on being the “face of the office.”
• Strong verbal and written communication skills.
• Computer savvy with proficiency in Microsoft Office Suite (particularly Excel, Outlook, and Word).
• Strong attention to detail, organized, driven, dependable.
• Able to work independently and take detailed directions.
• Willing to learn new skills (including new software) and be receptive to feedback and change.
• Comfortable juggling multiple tasks at once and able to prioritize to meet deadlines.
• Solid understanding of project scheduling.
• Must be able to commit to core hours of the organization- M-F 9 AM – 5 PM
• Makes being on time a priority.

Legal Disclaimer: This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required. Management may at its discretion assign or re-assign duties and responsibilities to this job at any time. This job description does not change the at-will employment relationship existing between the organization and its employees.

A salary range is provided for each role that helps the person interested have a clearer idea of the level of responsibility for a role and supports equity within the organization. That being said, the salary range considers the wide range of factors that go into compensation decisions including experience level, skill level, knowledge, abilities, education, certifications, and organizational needs. It is not typical for an individual to be offered a salary at the top of the range.