Duration: 6 months

Job Description:



• Provides desk side support.
• Provides computer support for facility and remote users globally.
• Monitors and responds to ticketing system assignments via phone and in person.
• Provide second level support to the I.T. Service Desk.
• Troubleshoots preliminary network or system issues and escalates to the desktop engineers.
• Configure and deploys desktop and laptop hardware.
• Process hardware and software requests by coordinating user setup, upgrades, and installations
• Relocate equipment in facilities.
• Maintain inventories and purchases computing systems and peripherals.
• Document or Modify client computing process and procedures.
• Train Service Desk personnel on standard configurations and I.T. procedures.
• Trains customers on computing software\hardware platforms.
• 5 years experience

The Capgemini Freelancer Gateway is enabled by a cutting-edge software platform that leads the contingent labor world for technology innovation. The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.