If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the Desktop Support Technician role for you. You will have the opportunity to work with a company in the Construction/Contractor industry in this role. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. Located in the Chicago, Illinois, area, this Desktop Support Analyst role is long-term contract / temporary in nature.Responsibilities- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems- Fix computer problems, and recommend appropriate action/solutions- Interface regularly and effectively with ticket submitters- Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals- Deliver computer desktop support in accordance with established policies and procedures- Arrange hardware repairs with the appropriate vendors- Support records of daily data communication transactions, issues and remedial actions taken or installation activities