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Desktop Support
Diverse Lynx Chicago, IL
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$52k-64k (estimate)
Full Time 1 Week Ago
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Diverse Lynx is Hiring a Desktop Support Near Chicago, IL

Monitoring level 1 support emails and delegating to front office and back-office support teams across all regions.
Creating and tracking incidents via service now
Hardware ordering - responsible for receiving and delivering hardware.
Coordinating new hires/interns/coops - working closely with TBM.
RMA requests with various vendors
Hardware inventorystock.
Project coordinating, record keeping of deployments, hardwaresoftware rollouts.
Desktop support with front-office and back-office staff.
Collaborate with large diverse teams.
Workstation moves, adds and changes.
Highly motivated, energetic with great communication skills
Ability to handle multiple calls/tasks in fast paced environment.
Knowledge of computer hardware, including laptops, desktops and mobile devices and Trading desktop applications
Strong understanding of Microsoft Windows 10 and O365 suite
Knowledge of virtualization technologies, especially Citrix, RAS and RAPs
ITIL knowledge is a plus.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Job Summary

JOB TYPE

Full Time

SALARY

$52k-64k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/19/2024

WEBSITE

diverselynx.com

HEADQUARTERS

PRINCETON, NJ

SIZE

200 - 500

FOUNDED

2002

TYPE

Private

CEO

SHUBHENDRA VARMA

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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About Diverse Lynx

Diverse Lynx is a provider of mobile application development, web designing, consulting and quality assurance services.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more