Job Role – Desktop Support Technician Job Summary We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer res...
Job Role – Desktop Support Technician Job Summary We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer res...
Skillsets required. Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions. Azure: A cloud computing platform that offers a range of services for computing, storage, and networking. SharePoint: A web-based collaboration and document management platform. PowerShell: Familiarity with scripting tools like PowerShell is important for managing and organizing customer d...
Skillsets required. Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions. Azure: A cloud computing platform that offers a range of services for computing, storage, and networking. SharePoint: A web-based collaboration and document management platform. PowerShell: Familiarity with scripting tools like PowerShell is important for managing and organizing customer d...
Skillsets required. Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions. Azure: A cloud computing platform that offers a range of services for computing, storage, and networking. SharePoint: A web-based collaboration and document management platform. PowerShell: Familiarity with scripting tools like PowerShell is important for managing and organizing customer d...
Skillsets required. Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions. Azure: A cloud computing platform that offers a range of services for computing, storage, and networking. SharePoint: A web-based collaboration and document management platform. PowerShell: Familiarity with scripting tools like PowerShell is important for managing and organizing customer d...
Skillsets required. Desktop Support: Technical assistance provided to computer users. Resolving trouble tickets, managing incidents, and documenting solutions. Azure: A cloud computing platform that offers a range of services for computing, storage, and networking. SharePoint: A web-based collaboration and document management platform. PowerShell: Familiarity with scripting tools like PowerShell is important for managing and organizing customer d...
Desktop Technician will. Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnos...
This position is responsible for ensuring customer satisfaction of end users and peers by resolving their reported technical issue in a vigorous, professional, and sincere manner. The Desktop Technician Level II ensures that service delivery adheres to company standards. This individual will have an in-depth knowledge of the Zachry environment with a desired goal of effectively delivering exceptional support to our end users from a remote IT Ser...
Desktop Technician will. Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnos...
Desktop Technician will. Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnos...
Desktop Technician will. Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Provide Break Fix, fault diagnos...
