General Function. . Perform configuration, test and inspection of basic end-user microcomputer systems, mobile devices, printers, servers, storage devices, networking equipment, POS, MPOS and related IT products. Limited Quality Assurance (QA) tasks may be performed at this level. . Essential Duties & Responsibilities. . The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of ...
Essential Job Functions. Provides on-site field support to customers including basic troubleshooting, installation of hardware or software, and servicing and repairing systems and equipment. Verifies operational quality of system equipment. Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance. Assists in investigating and resolving complex installations and maintenance. Instructs customers in the operat...
Core Function. Essential Duties & Responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. Manage assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Ser...
General Function: With moderate supervision, follow / adhere to documentation, policies and procedures to perform basic tasks to support client accounts. The list of responsibilities includes ensuring client product is properly received into the department, recorded in the system and ready for billing, and product shipments are processed to meet client timing requirements. This role will also be responsible for attending client meetings and pres...
Job Description. Core Function. This role will be expected to handle high-stress situations involving problem diagnosis and client relationship management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. Essential Duties Responsibilities. The duties ...
General Function: Ability to perform standard break-fix triage for hardware and software on end user systems. Desk-side software support utilizing Windows Operating Systems. Responding to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations. Essential Duties & Responsibilities: The duties listed below are intended only as illustrations of the various types of work that ...
Core Function. This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or...
Pomeroy is seeking a part-time Technician to work as a travel field technician to be on-call to run service tickets as needed for our customers. Will be required to work maximum of 30 hours per week but hours will vary. . Core Function: This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities. The dutie...
Core Function. This role will be expected to handle high-stress situations involving problem diagnosis and client relationship. management. This role serves as the liaison between assigned support areas and other areas of technology to ensure quick and efficient resolution of any problems. A key area of responsibility is resolving client technology-related problems in areas supported. . Essential Duties & Responsibilities. The duties listed below...
Core Function. This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or...
Core Function. This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or...
Core Function. This role will manage an assigned service zone and assist in other service zones when needed to ensure service calls are completed within the Service Level Agreement. Essential Duties & Responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or...
