The Human Resources Specialist performs duties at the professional level in some or all of the following functional areas: policies and procedures; record keeping and documentation; HRIS; employee relations; recruiting, hiring and employment; benefits processing and scheduling; invoice processing. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The Specialist must be detail oriented and sensitive to organization and business needs as well as employee goodwill in support of the organization’s Mission and Vision. This is a full time position in a hybrid work environment, in Baltimore, Maryland. This position reports to the Director, Human Resources.

This position works within the President’s Office, which is responsible for ensuring the organization is striving to meet its mission, aligning the work with the values of the organization and effectively and efficiently managing day-to-day programmatic, operational and fiscal activities. Coordination of Board of Director activities, medical consultation and support, human resources and procurement are managed within the President’s office, as well as oversight of select projects that cross all departments.

Essential Functions

Recruiting and Hiring:

• Support the hiring function by creating and maintaining relevant documentation. 
• Process parts of the recruiting process on the recruiting platform as needed
• Conduct phone screens 
• Work closely with and assist hiring managers throughout the process to ensure a positive hiring experience for everyone involved. 
• Process parts of the recruitment tasks as needed, for example creating interview kits, scheduling interviews, conducting reference checks, etc. 
• Schedule interviews per hiring manager requests. 
• Create interview kits and ensure receipt of all pertinent information prior to and after each candidate interviews.
• Periodically and as needed, participate in interview teams. 
• Facilitate the pre-interview meeting/s with the interview team to train interviewers and elevate the quality of the interview
• Process new hires on the HRIS and create necessary documentation, working in conjunction with the accounting department to ensure correct and timely payroll processing.
• Manage the orientation and onboarding process: 
  • Ensure that all new hires receive necessary information and attention per HR policy, processes and practice. 
  • Ensure that employees gain an understanding of benefits plans and enrollment provisions. 
  • Ensure correct and timely completion of new hire information and forms, including payroll and benefits.
  • Administer new hire process by communicating with hiring managers to ensure all needs are met. 

Benefits and Payroll administration:

• Manage the administrative functions of the annual open enrollment period including the following: arrange for distribution of information such as plan summary materials and required notices, assist with communicating changes to employees and arrange for onsite representation by providers. Train and assist employees with benefits enrollment as necessary to ensure correct and timely processing of information. Process changes and enrollments within deadlines.
• Administer BHSB’s benefits plans including enrollments, changes and terminations, by monitoring employee eligibility. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Ensure that employees are well informed and have a good understanding of benefits offered by the organization.
• Responsible for the correct processing of all invoices in a timely manner. Reconcile invoices and resolve discrepancies with providers, payroll and employees. Complete reports for management as requested.
• Work in conjunction with the HR Director and the accounting team to ensure correct and timely payroll process.
• Maintain all employee and applicant documentation and files as dictated by governing agencies. Process employee information from the recruitment stage through termination. Ensure compliance with USCIS Form I-9 Employment Eligibility Verification; periodically audit Forms I-9.
• Process employee terminations as necessary.

Providing HR support:

• Provide appropriate support to staff and supervisors on different HR functional areas.
• Partner with Director, HR with compliance reporting requirements as necessary. Knowledge of legal / compliance requirements and changes is required.
• Partner with Director, HR in creating and maintaining HR department policies and processes.
• Maintains and processes all unemployment notices in a timely, efficient manner.
• Oversee different organization events that are the responsibility of the HR department.
• Conduct employment verifications as needed in a timely manner
• Provide technical support to internal and external stakeholders
• Partner with HR Director and other stakeholders to complete various HR Department initiatives

Document Retention:

• Maintain all employee and applicant documentation and files as dictated by governing agencies.
• Process employee information from the recruitment stage through termination. 
• Ensure compliance with USCIS Form I-9 Employment Eligibility Verification; 
• periodically audit Forms I-9.
• Ensure consistently compliant and updated employee personnel files
• Maintain updated employee records on the HRIS system as well as in all other necessary formats 

Other:

• Work effectively and collaboratively with others, both internally and externally.

• Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.

• Consistently work to apply a lens of equity, inclusion and anti-racism.To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the privacy and security of all PHI accessed by any employee on the team and will follow all of BHSB’s policies and procedures related to the Health Insurance Portability and Accountability Act (HIPAA). 

• Serve as part of BHSB’s disaster response team as needed, in any capacity that is needed.

• Perform other duties as assigned.

Knowledge and Skills 

• Bachelor’s Degree (preferred but not required)
• Three (3) years of direct and/or related HR experience in various functional areas.
• Proven experience in the processing of HR programs.
• PHR certification and/or SHRM-CP preferred
• Detail-oriented and with demonstrated ability to analyze, produce and present relevant information. 
• Understanding of relevant legal requirements in relation to employment law and its application to the department’s day-to-day work, company policy documentation and staff welfare.
• Able to work in a collaborative work environment
• Knowledge and familiarity with racial equity and inclusion principles: Recognizes ways that race and other identities intersect in the work. Comfortable talking about identities such as race, ethnicity, sexual orientation, class, ability, or gender in plain, specific terms. Understands the historical context for racial inequity and its present-day implications. 
• Highly organized and motivated: Experience creating and maintaining organizational systems. Able to juggle competing demands and prioritize without sacrificing quality. Plans backwards to meet deadlines. Asks for help when needed. 
• Models and inspires accountability: Inspires and motivates others to take action and meet goals. Delegates skillfully. Holds staff accountable and acknowledges growth (in self and others). 
• Has a coach and learning mentality: Helps others grow. Uses coaching, training, and feedback to develop others and support problem-solving. Sees mistakes as learning opportunities. Seeks and engages well with feedback. 
• Strong organization skills
• Ability to interact with employees on all levels in a professional manner.
• Ability to work in a professional, confidential, and collaborative capacity.
• Ability to resolve complex issues and prioritize tasks.
• Excellent written and verbal communication skills.
• Proficient using Microsoft Office Suite Word, Excel, Outlook and PowerPoint 
• Excellent customer service skills
• Ability to interact in a virtual environment 

Supervisory Requirements: This position has no supervisory responsibilities.

This role may require travel to other locations for meetings and other business-related needs. Ability to travel locally 5% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits.

Total Rewards:

BHSB's compensation strategy is based on our values and culture and is a step in our work toward becoming a justice-oriented, antiracist and inclusive organization. The organization offers its employees a competitive compensation package which includes base pay, comprehensive benefits plan and equitable, hybrid, family friendly work environment and practices.

This means that starting salaries are based on the requirements of each job and are non-negotiable, that the organization is not favoring people who are comfortable asking for a salary/hourly rate increase. The starting hourly/ annualized salary rate for this position is $62,360.

The benefits plan includes comprehensive Medical and HRA, Dental and Vision coverage, as well as a choice of 4 FSA plans and an employee paid Legal benefit. BHSB offers employer paid life insurance, short-term and long-term disability as well as a 403(b) plan with employer contribution, generous PTO and 13 days paid holiday. Medical plan participants receive a $5,000/$10,000 debit card to cover eligible deductible and copay expenses, depending on chosen coverage.

Culture

BHSB is a nonprofit organization that provides leadership in advancing behavioral health and wellness. We advocate for and help guide innovative approaches to prevention, early intervention, treatment and recovery to help build healthier individuals, stronger families and safer communities. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.

BHSB respects and values diversity and is committed to creating a culture that is inclusive. BHSB is proud to be an Equal Opportunity Employer. BHSB strives to embody Integrity, Equity, Innovation, Collaboration and Quality in all of our work. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.

BHSB - About Us