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Fence Outlet specializes in one stop shopping for all fencing needs and accessories. We maintain a very large inventory of product that is readily available to our customers on a daily basis. At Fence Outlet, our customers will find everything they need for a do-it-yourself project, or we offer full service professional installation.
Our business was established in 1994 and we continue to grow and as a result of growth and future growth potential, Fence Outlet is seeking to fill an important role on our team. Our company culture at Fence Outlet supports creativity and appreciates the energy that the Company’s team members bring to the work environment on a daily basis. We pride ourselves in being customer service oriented and expect that all of our team members’ actions and attitudes support the value of the company through all that they do!
Fence Outlet is in need of a Customer Service Associate for our Call Center located in Orlando, FL!
Benefits of working as a full time team member for Fence Outlet:
EOE-M/F/V/H
Drug Screen/Background check required
Major Responsibilities:
The Customer Service Associate will focus on all aspects of customer satisfaction and care. This position will support the call center as a representative to help answer customer service questions, handle complaints, and book/schedule potential clients. The Customer Service Associate will perform their job in a way that supports the Company’s commitment to safety in the work environment and execute tasks that will support the company’s mission, vision, and values.
Knowledge, Skills, and Abilities:
Requirements
Full Time
$36k-46k (estimate)
04/25/2024
05/10/2024
fence-outlet.com
Orlando, FL
<25
Wholesale
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
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A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
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The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Perfect for Call Center Representatives with two to five years of experience.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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Step 3: View the best colleges and universities for Call Center Representative.