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Call Center Representative
CMK Construction / Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We were voted top bathroom remodeling company in the state this year.
We are looking for a Super Star Call Center representative for our Orlando, Florida market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Jump on the board NOW as positions fill quickly! Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills is a must. Contact homeowners by telephone, set up qualified appointments for free consultations.
Main Job Tasks and Responsibilities:
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners information including names and addresses phone numbers etc.
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowners information and important details of conversation
Answer telephone call s from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interaction
Update lead information and maintaining reports
Education and Experience:
Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge --Training provided
Proficiency in relevant computer applications
Follow up with customers you have set
Key Competencies:
Communication skills
Information gathering & management
Persuasiveness Adaptability
Initiative Tenacious
High energy level Self-Motivation
Industry best training
Ongoing Support
Advancement Opportunities
Powered by JazzHR
Full Time
$31k-41k (estimate)
04/26/2024
05/09/2024
bathplanet.com
PALATINE, IL
25 - 50
Private
SCOTT M ROSENBACH
$10M - $50M
Specialty Trade in Construction
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.