JOB TITLE. Customer Service Representative. . EMPLOYER. AssistRx. . DEPARTMENT. Patient Solutions. . REPORTS TO. Supervisor, Patient Solutions. . EFFECTIVE DATE. 3/22/2021. REVIEWED DATE. 06/05/2025. . SUMMARY. This position is responsible for meeting or exceeding the customer’s expectations by assessing our customer’s needs, assigning priorities, and triaging the information to the appropriate resources by performing the following duties. (Custo...
AssistRx. has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. The main responsibility of the. Patient Care Coordinator. is to correspond with patients, caregivers and team members. The Patient Care C...
AssistRx. has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. The main responsibility of the. Patient Care Coordinator. is to correspond with patients, caregivers and team members. The Patient Care C...
JOB TITLE. Warehouse Operations Assistant. EMPLOYER. AssistRx. . DEPARTMENT. Facilities and Administration. . REPORTS TO. Manager, Security Operations. EFFECTIVE DATE. 04/09/2025. REVISED DATE. 12/12/2025. SUMMARY. The purpose of the Warehouse/Facilities Operations Assistant is to provide general facility support and serve as a backup to the Security Operations Department Manager. This position will be responsible for all warehouse/dock services,...
The purpose of the Warehouse/Facilities Operations Assistant is to provide general facility support and serve as a backup to the Security Operations Department Manager. This position will be responsible for all warehouse/dock services, such as shipping and receiving, mail/package deliveries, warehousing, and inventory of pharmacy and general office supplies. It will also work with building service vendors. In addition, this position will provide ...
JOB TITLE. Warehouse Operations Assistant. EMPLOYER. AssistRx. . DEPARTMENT. Facilities and Administration. . REPORTS TO. Manager, Security Operations. EFFECTIVE DATE. 04/09/2025. REVISED DATE. 12/12/2025. SUMMARY. The purpose of the Warehouse/Facilities Operations Assistant is to provide general facility support and serve as a backup to the Security Operations Department Manager. This position will be responsible for all warehouse/dock services,...
The purpose of the Warehouse/Facilities Operations Assistant is to provide general facility support and serve as a backup to the Security Operations Department Manager. This position will be responsible for all warehouse/dock services, such as shipping and receiving, mail/package deliveries, warehousing, and inventory of pharmacy and general office supplies. It will also work with building service vendors. In addition, this position will provide ...
JOB TITLE. Pharmacy Patient Care Coordinator Team Lead. . EMPLOYER. AssistRx. . DEPARTMENT. ARx Patient Solutions Pharmacy. . REPORTS TO. Pharmacy Patient Care Coordinator Supervisor. . EFFECTIVE DATE. 08/22/2025. . SUMMARY. The Pharmacy PCC Team Lead is responsible for engaging with team members, program managers and other departments within the organization to support all operational activities and ensure efficient day-to-day operations. The ma...
JOB TITLE. Call Center Nurse. . EMPLOYER. AssistRx. . DEPARTMENT. Patient Solutions. . REPORTS TO. Supervisor, Call Center Nurse. . EFFECTIVE DATE. 5/19/2025. . SUMMARY. The purpose of the Call Center Nurse is to provide education and support to individuals inquiring about products/medications supported by Patient Services. The Patient Services Support Nurse will function as a resource for non-clinical associates who triage inbound calls. The nur...
JOB TITLE. Call Center Nurse. . EMPLOYER. AssistRx. . DEPARTMENT. Patient Solutions. . REPORTS TO. Supervisor, Call Center Nurse. . EFFECTIVE DATE. 5/19/2025. . SUMMARY. The purpose of the Call Center Nurse is to provide education and support to individuals inquiring about products/medications supported by Patient Services. The Patient Services Support Nurse will function as a resource for non-clinical associates who triage inbound calls. The nur...
JOB TITLE. . Bilingual. Patient Access Specialist. . EMPLOYER. AssistRx. . DEPARTMENT. Patient Solutions. . REPORTS TO. Supervisor, Patient Solutions. . EFFECTIVE DATE. 12/07/2023. . REVIEWED DATE. 12/07/2023. . SUMMARY. As a Bilingual. Patient Access Specialist. . you will play a vital role by providing support and assistance to Spanish-speaking clients. In additional to your primary responsibilities, you will provide your services in both Spani...
JOB TITLE. Bilingual Account Care Educator (ACE). DEPARTMENT. Patient Solutions. REPORTS TO. Program Supervisor. EFFECTIVE DATE. 01/03/2024. REVIEWED DATE. 05/25/2025. DUTIES AND RESPONSIBILITIES. Respond to both English and Spanish inquires. Single point of contact for questions and inquiries from the prescriber, patient, and field agent by territory. Identifies applicable programs and facilitates next steps. Holistically communicates statuses o...
