304 Customer Service Representative Jobs in Orlando, FL
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Assa Abloy is Hiring a Customer Service Representative Near Orlando, FL
- Manage and respond to inbound customer service-related inquiries
- Provide accurate and timely information related to various order statuses
- Accurately enter (data) orders from multiple sources
- Research, manage and process credits, allowances, return authorizations, order tracking, shipment issues and defective quality claims in accordance with department policies and procedures
- Work across various departments and teams to resolve customer issues
- Assist other CSRs in improving service levels, promoting teamwork, and striving to accomplish departmental goals
- Provide timely feedback to Customer Service Manager regarding service failures or customer concerns
- High School diploma required. Bachelors, or associate degree preferred.
- 3-5 years’ customer service experience, preferably in a fast-paced environment
- Customer orientation and ability to adapt and respond to different types of personalities.
- Ability to multi-task and handle stressful situations professionally
- Proficient in Microsoft Office Suite
- Experience with MRP systems, JDE experience a plus.
- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary and incentive schemes.
- Variety of benefits including paid time off, medical, dental, vision, 401k, life insurance, disability insurance and a recognition program . . . .to name just a few.
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
Job Summary
Full Time
$35k-44k (estimate)
02/05/2024
04/06/2024
assaabloy.com
POMONA, CA
3,000 - 7,500
2010
DAVID M LUTZ
<$5M
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About Assa Abloy
ASSA ABLOY is the global leader in access solutions with sales of SEK 94 billion and 49,000 employees. The Group has operations in over 70 countries and sales worldwide. Using the latest technologies we open doors to events, hospitals, homes, hotels, airports, education and businesses. Working for ASSA ABLOY means that you will be part of a dynamic and agile environment, developing innovative solutions to improve our customers' lives. ASSA ABLOY offers a variety of career paths. Covering all areas from development and production to installation and service. Whether you are into sourcing, logis...tics, sales, marketing, service, finance, IT or HR, we have possibilities for you. Our key message People make it all happen! We believe that amazing things happen when we pull in the same direction and focus on achieving common goals. We let our employees take responsibility and strongly believe that accountability enables growth and development. Follow us to find all about who we are, what we do and lets start your ASSA ABLOY journey. ASSA ABLOY is committed to protecting you personal data. Learn more at http://bit.ly/2G20eS7
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The job skills required for Customer Service Representative include Customer Service, Communication Skills, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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