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Customer Success Manager
AppCard New York, NY
$87k-115k (estimate)
Full Time | IT Outsourcing & Consulting 1 Month Ago
Save

AppCard is Hiring a Customer Success Manager Near New York, NY

Job DescriptionHave you ever wanted to reshape the way merchants do business? Are you passionate about technology?AppCard is looking for a business savvy Success Manager to deliver winning loyalty and marketing strategies to our clients. This role will allow you to position our industry leading products and execute business strategies to deliver client growth and customer adoption.ResponsibilitiesDevelop relationships to serve as a trusted consultant with customers to optimize their loyalty and marketing strategyMonitor usage and product adoption, proactively contact clients to deliver coaching/training to improve their utilizationUnderstand how to build and present AppCard’s value story using data and insightsDrive growth with existing customers, Identify upgrade opportunities and generate new revenueUnderstand, adapt to, and help develop AppCard’s ongoing product and technology developmentsManage multiple cross-product opportunities and projectsQualifications1-2 years' sales experience - A mustCustomer oriented and excellent communication skillsExcellent presentation skillsTech SavvyUnderstanding of retail business needsFast and autonomous learnerA people personAdvantage: experience in either - account management, customer success, professional servicesAdvantage: SAAS / Tech industry experienceAdditional InformationAll your information will be kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$87k-115k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

05/12/2024

WEBSITE

appcard.com

HEADQUARTERS

NEW YORK, NY

SIZE

25 - 50

FOUNDED

2011

CEO

YAIR GOLDFINGER

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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About AppCard

Founded in 2011 by the team behind ICQ, Dotomi and Jajahand backed by Peter Thiel, (via Founders Fund), Eric Schmidt (via Innovation endeavors) and Jerry Yang, AppCard disrupts traditional retail sales with its global platform for data-driven marketing. We analyze, target, and engage your customers to increase their lifetime value. The AppCard Dashboard offers brick and mortar businesses greater insight into the health of their business than ever before. AppCards patented technology captures 100% of item-level transaction data, in real time, and works with any POS system. AppCard delivers acti...onable insight to business owners via the AppCard Dashboard, where users have access to over 100 reports detailing transactions and product sales across locations. By adding an AppCard Rewards Program, business owners are able to also capture customer identities and associate them with item-level transaction data. Combining customer identities with real-time transaction data allows business owners to truly know their customers, and to provide a personalized, customer-centric experience. AppCards data-driven marketing campaigns automatically deliver the right message, to the right customer, at the right time, via SMS, email, or in-app push notifications. More
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AppCard
Full Time
$157k-229k (estimate)
1 Month Ago

The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.

Comcast
Full Time
$123k-171k (estimate)
Just Posted

If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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