Description

America’s Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. AAA facilitates the selling and buying of used vehicles at physical auction sites across 19 states as well as on digital platforms. The Company’s daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers.

America's Group continues its strategic focus on expanding its national footprint and service offerings by acquiring high-quality independent auctions led by strong operating management. America’s Auto Auction has grown to over 40 locations across 19 states. As we continue to grow, we remain committed to our employees and communities we serve. 

The Fleet Lease Account Manager is responsible for organizing all pick-up orders from various sources. The Fleet Lease Account Manager sets up weekly Lease/Bank and Damaged and Disabled Sale on a weekly basis. The Fleet Lease Assistant exhibits superior customer service at all times.

ESSENTIAL FUNCTIONS:

RESPONSIBLE FOR: 

1. Provide efficient and courteous service to all customers at all times. 

2. Assist customers with questions and/or concerns.

3. Ensure timely, efficient pick-up of all available lease/bank vehicles.

4. Ensure timely, efficient coordination of transport of all qualified lease/bank vehicles to the auction.

5. Ensure timely, efficient and accurate posting of charges applicable to lease/bank vehicles.

6. Ensure all condition reports are properly processed and sent. 

7. Ensure that all condition reports are properly processed and sent to lease/bank clients in a timely, efficient manner. 

8. Selling of auction services to dealers.

9. Ensure accurate inventory control. Maintain inventory folders to keep the department well organized.

10. Ensure set-up of weekly Lease/Bank and Damaged/Disabled sale.

11. Ensure master run list is run each week and available by noon every Tuesday.

12. Obtain all pertinent floor prices from the various companies be represented.

13. Assist customers with questions and/or concerns.

14. Obtain, organize and file block tickets to match actual sales results.

15. Ensure all printed checks correspond with bills of sales.

16. Ensure all outgoing checks match bills of sales.

17. Ensure sales results are sent as their preferred method to all companies whose vehicles were represented.

18. Ensure proper title documentation is present.

19. Audit all vehicle charges for accuracy prior to sale.

20. Ensure Auction Block Sheet is available for sales representatives with accurate announcements.

21. Ensure disbursement of funds as their preferred method to companies whose vehicles were sold.

22. Work well independently as well as a team player.

23. Assist with ‘if’ bid process to maximize sales result.

24. Assist with month-end reports and audits. 

25. Assist and fill in as Upper Block Clerk/ On-line Ringman Clerk as needed. Assist with front counter duties, outside operations and Report Writing when needed.

26. Work well independently as well as a team player.

27. Timely communication of issues that may be deemed as detrimental to the success of operations to Management.

28. Performs other duties as necessary.

Requirements

Education: High School Diploma or equivalent 

Experience: Previous sales and customer service experience preferred. Previous supervisory experience required.

Skills: Should be highly organized, self motivated and self disciplined. Highly goal and customer service orientated. Computer proficient. Must be able to read, write and speak English fluently.

Requirements: Must be at least 18 years of age

Must possess a valid driver’s license. Strong written and verbal communication skills.

Organized self-starter, highly motivated to achieve

Environment: The environment of the Fleet Lease Assistant involves working outside of the office for the majority of the time. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust at times

The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.