CANDIDATE RESPONSIBLITIES:

** Conduct Central Abuse Hotline Record Search for owner/operators in FSFN System of child care programs at renewal to license.

** Demonstrate proficiency in using Child Care Regulation computer application (CARES) and other programs and databases (e.g., MFMP, Outlook, MS Office) in order to complete assigned tasks.

** Greet child care clients, providers and the public by phone, email and in person. Direct them appropriately, handle routine requests and provide general information.

** Date stamp incoming mail and other documents. Distribute to appropriate staff. Process outgoing mail daily.

** Complete electronic check logs and send licensing fees to Fiscal daily; follow Regional policy.

** Send electronic Inquiry Packets to clients and maintain log.

** Check voice mail throughout the day and take messages. Distribute to appropriate staff.

** Check email throughout the day and respond appropriately. Forward as needed.

** Prepare travel vouchers timely for Child Care Regulation staff.

** Inventory office supplies monthly. Request or prepare requisitions in MFMP for approvals

** Prepare and mail renewal packets for child care facilities and family day care homes 90 days prior to the expiration date.

** Assist Child Care Regulation staff in setting up new files, maintain and organize licensing files on ongoing basis.

** Assist in administrative actions, organize legal files and maintain documents for court actions.

** Assist with public events, mail outs, trainings and provider meetings.

** Follow all DCF policies and Child Care Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.

EDUCATION / SKILLS

** Must have a High School Diploma or equivalent

** Proficient using a computer

** Excellent Customer Service Skills (professional office)

Job Type: Contract

Salary: From $15.00 per hour

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person