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Hyatt
Hyatt
Madison, WI | Full Time
$34k-46k (estimate)
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Ac Hotels
Madison, WI | Full Time
$100k-135k (estimate)
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Ac Hotels
Madison, WI | Full Time
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Hyatt Place Madison/Downtown
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Capitol Square Dental
Madison, WI | Full Time
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Capitol Square Dental
Madison, WI | Full Time
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22nd Century Technologies, Inc.
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Empire Photography
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SSA Group
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Just Posted
Front Office Manager
Ac Hotels Madison, WI
$100k-135k (estimate)
Full Time | Accommodations 6 Months Ago
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Ac Hotels is Hiring a Front Office Manager Near Madison, WI

Embark on an exciting journey in the hospitality industry at Madison Downtown AC , now hiring a Front Office Manager! 
***This position comes with a $5,000 SIGN ON BONUS!!*** 
The success of NCG Hospitality stems from our intrepid crew of Team Members, who are committed to delivering extraordinary experiences to our guests, all while upholding our company's unwavering pledge to excellence. In return, we offer our Team Members the following benefits, incentives and more.
Core Benefits:
- Paid Sick Time
- Paid time off and Personal Days
- Paid volunteer hours → Earn money for community service!
- Flexible schedules
Team Member Travel Perks:
- Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars a night
- Rate based on availability and property brand
- Free night stays at NCG Hospitality hotels
Professional Development:
- Dedicated training and development with opportunities for growth
- 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
- Educational and professional certification assistance
Health and Wellness:
- Health, Dental and Vision plans
- Virtual telehealth services
- Team Member Assistance Program with mental health resources
- TeleDoc confidential counseling
- Health and fitness monthly reimbursement program
Financial:
- 401(k) retirement plan
- 100% match on the first 3% and 50% match on the next 2% of team member contributions
- Same day pay option 
- Health Savings Account 
How do I make an impact on my team? 
Our friendly Front Office Manager is committed to leading a front desk team to ensure that guests are met with courteous and attentive service throughout their stay.
  • Supervise a dedicated front desk team
  • Assist in several accounting/financial functions as it relates from the front desk
  • Work to ensure product and service scores are maintained
  • Train in all areas of the property’s operation
  • Act as the Manager on Duty in the absence of the General Manager
  • Ensure safety and security of the property, staff and guests 
What does success look like in this role?
  •  2 or more years of hotel supervisory experience
  •  Strong customer service skills to include problem-solving and complaint resolution 
  •  Strong interpersonal, relationship building and communication skills 
  •  Strong attention to detail and organized 
  •  Ability to work effectively and efficiently in a fast-paced setting
  •  Reliability and honesty 
  •  Desire to contribute to a supportive and effective team
Who is NCG Hospitality?
NCG Hospitality is a real estate and hospitality leader with 25 properties, including Hilton and Marriott hotels, restaurants, and a conference center. For more than 40 years, NCG Hospitality has explored the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$100k-135k (estimate)

POST DATE

11/14/2023

EXPIRATION DATE

04/28/2024

WEBSITE

acportlanddowntown.com

HEADQUARTERS

Portland, OR

SIZE

<25

INDUSTRY

Accommodations

Show more

Ac Hotels
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3 Weeks Ago
Ac Hotels
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Ac Hotels
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The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.

Capitol Square Dental
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5 Days Ago

If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Manager job description and responsibilities

Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.

01/10/2022: Modesto, CA

Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi

02/14/2022: Saint Cloud, MN

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

01/07/2022: Helena, MT

The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.

01/29/2022: Manchester, NH

Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.

12/23/2021: Cedar Rapids, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Manager jobs

According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.

02/19/2022: Knoxville, TN

New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.

01/26/2022: Pascagoula, MS

Someone who wants to become a front office manager will need both office and people skills.

01/26/2022: Parkersburg, WV

Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.

01/25/2022: Juneau, AK

Someone who wants to become a front office manager will need both office and people skills.

02/27/2022: Mesa, AZ

Step 3: View the best colleges and universities for Front Office Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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