Office Assistant

Are you a task-oriented hard-worker with a high attention to detail? Do you have a positive attitude and a willingness to complete tasks quickly and efficiently? Are you looking for a job where every day is different and the office is friendly and welcoming? Then we want you to join our team!

Hours are 8 am - 5 pm and we are looking for 20-40 hours per week. Applicants with flexible schedules are welcome to apply as long as they can work between 8 am and 5 pm.

The main responsibilities are listed below. Please note that the percentages of the responsibilities may change with the seasons. Busy seasons are spring (April-June: sports, graduations, greeks), fall (August-October: sports, school pictures, greeks) and winter (November-December: sports, graduations).

Project Production (60% of position)

Identifying photographed subjects from our various photography markets (sports, school pictures, graduation, greeks, etc.) using our easy-to-learn online system of matching and marketing to families. Projects are task-based and completing them involves working independently and collaboratively. May also include tasks such as:

• Data Entry - in the process of Project Production, there may be some typing and/or editing data sets. Proficiency in excel will be quite helpful.

• Quality control of images - Involves attention to detail and commitment to quality products and services

Customer Service (20% of position)

Providing friendly and helpful service to our valued customers so that they feel heard and helped. Phone and email are main modes of interaction as very few customers visit our office in-person.

General Office Support (20% of position)

• General office tasks - filing documents, printing forms, etc.

• Packing and shipping customer orders as needed

• Assistance with sales and marketing of photo projects

• Help out at photo events

Additional Qualifications

• Positive attitude and a willingness to complete tasks in a timely and efficient manner

• Ability to manage time and tasks efficiently

• Proficiency with Microsoft Office, including Excel

• Ability to work independently and as part of a team

• Strong verbal and written communication skills

• General proficiency with computers

• Some college experience preferred but not required
• Interest/experience in photography is a plus but certainly not required.

• Ability to work 20-40 hours per week, including some weekends in May and June

About Us

The office has an adorable and sweet-natured poodle named Baron (he is hypoallergenic). We are located on multiple bus lines, only 4 blocks from Camp Randall on Monroe street, and a short car/bike/moped ride away from downtown Madison. We are across the street from Trader Joe's and surrounded by cute shops, good coffee, and excellent restaurants.

Our office environment is laid back and family-like, but we also have high expectations for our employees to work hard and provide the best quality service to our customers.

Please respond to this post with a list of your qualifications and a resume. Thank you!

Pay: Starts at $14.00 per hour. Increases in pay are given regularly based on performance. Opportunities for advancement may be available in the future.'
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Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Schedule:

• 8 hour shift

Application Question(s):

• Do you have any interest/experience in photography? (not required, just curious!)

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Madison, WI 53711: Relocate before starting work (Required)

Work Location: In person