Duties will include:Analyze business operations, identify business needs and business process improvements.Conduct discussions with department staff to review, evaluate, and analyze department applications to define problems and information processing requirements.Recommend procedural and operating improvements for efficiency.Represent the department in new system implementations and coordinate departmental participation as needed.Assist in diagnosing and resolving application issues.Participate in acceptance testing, report system defects to vendor and recrate problems in test environment to identify user or system errors.Work as a liaison between department and ComIT.Post supplements and exonerations to tax system.Author department procedures and training manuals.Implement procedures to aid department collections.Update billing reports.#J-18808-Ljbffr

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