The Zaxby’s Support Center is looking for a Director of Franchise Sales to join the Franchise Development team. The Franchise Sales Director is responsible for nurturing and cultivating franchise growth necessary to achieve development of the Brand. Working with new and existing franchisees, operations, real estate and supply chain, this position helps to ensure the company’s franchising and real estate processes are consistent with our corporate objective of being the franchisor of choice.

As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings and Zalads. We’d love to have you as part of our team!

This position is field-based in the Southeast or Northeast US regions and requires up to 75% travel.

Benefits Include:

• Medical, Dental and Vision insurance
• Company-paid Short and Long-Term Disability insurance
• Company-paid Basic Life insurance
• 401K participation
• 50% off meal discount at company-owned locations
• Child Care Assistance Plan
• Education Assistance Program
• Parental Leave
• PTO and Company Holidays

ESSENTIAL JOB FUNCTIONS

Essential duties may include but are not limited to the following:

• Build and maintain professional relationships with franchisees that are mutually beneficial to both ZFL and franchisees, which ultimately will drive commitment and measurable results
• Serve as primary contact for new multi-unit operators and existing franchisees; work through the sales process to turn leads into candidates and candidates into franchisees
• Endeavor to meet or exceed sales objectives as outlined in the company’s strategic plan
• Communicate FDD requirements with candidate, direct them to key information found in document, while complying with FTC regulations
• Review all franchise applications, personal net worth financial statements, credit worthiness and background history to ensure candidate meets or exceeds minimum requirements
• Emphasize throughout the process that the foundation of ZFL is our Culture, Mission and Core Values
• Develop a perspective, during the courting process, on a candidate’s viability within ZFL’s culture and communicates concerns so an informed decision can be made
• Anticipate potential conflict between new and existing franchisees as related to growth and communicate the situation as needed to the executive team
• Work with existing franchisees to assist them in additional development opportunities; coordinate existing franchise growth request with the Expansion Review Committee
• Report progress on candidate status as well as “pipeline” development status to the executive team
• Follow up with candidates and assist in moving them along in the decision making process
• Answer questions, set up and participate in teleconferences, work with prospective and current franchisees, and pertinent Support Center team members in efforts to close the sale
• Oversee the franchise documentation process for turnover to administration

KEY COMPETENCIES

• Strong understanding of the Franchise Disclosure Document
• Working knowledge on the competitive position of the Company system to other restaurant concepts
• Working knowledge of financial statements and the ability to interpret credit evaluations and demographics
• Ability to confidently make decisions, demonstrating good judgment
• Initiate situational awareness and the ability to read people
• Ability to communicate effectively to all levels of the organization and all types of people
• Ability to foster meaningful business relationships both internally and externally
• Must be able to handle multiple deals at one time
• Organizational and multi-tasking skills
• Leadership experience
• Expert negotiator
• Expert knowledge of the sales process cycle in restaurant industry 
• Ability to close deals
• CRM knowledge 

EDUCATION AND EXPERIENCE GUIDELINES

• Education: Bachelor’s degree or equivalent combination of education and experience
• Experience: 7 years of Franchise or equivalent industry experience

Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law.