Our client is a fast-growing company poised for their next leap forward. They have a new, state-of-the-art headquarters building under construction in Austin, and they are looking for a highly motivated person to help lead them into a bright future. As Account Manager, you will own a portfolio of properties, with end-to-end responsibility for delivering a superb product and customer experience. The ideal candidate has excellent interpersonal skills and is equal parts landscaper, operations guru and businessperson.

Responsibilities:

OPERATIONAL

• Quality Management

o Lead daily quality discussions with crews
o Inspect jobsites for quality and make necessary corrections
o Attend site audits with Executive Management, as requested
o Train crews on horticultural practices, mow maps, sequencing and efficiency
o Support crews through training and performing work onsite or assuming the role of Crew Leader, as needed

o Supervise installation of all Work Orders on your properties
o Coordinate all the above, as necessary, with the Vice President and your fellow Account Managers

• Assist in maintaining a clean, safe and organized yard, fleet, shop and office

• Assist in overseeing preventative maintenance performed by your crews

• Interview, hire, train, discipline and terminate members of your crews

• Train and promote crews on safe work practices and provide a safe work environment

• Lead weekly meetings with your Crew Leaders

• Be a proficient daily user of Aspire Landscape Management Software ('Aspire'), and ensure your

  Crew Leaders have a basic level of proficiency with Aspire as well

• Assist in leading opening and closing for your location, according to published schedule

  COMMERCIAL

• Client Communication

o Frequently interact with clients, including relationship-building activities as well as detailed discussions regarding planning, proposals, job status, budgets, schedule changes, service notifications, etc.

o Prepare for and lead onsite and offsite meetings with property managers, owners and Board of Directors

o Create detailed enhancement proposals to improve the aesthetics, safety and functionality of the properties we maintain, through improvements large and small

o Create quarterly property reports in PowerPoint with data generated from Aspire, for delivery to the client

• Seek New Contract Opportunities
  o Pursue new contract opportunities with existing clients as well as potential new clients o Engage with industry organizations / associations as appropriate

• Become a proficient daily user of Aspire

Qualifications:

• Commercial landscape maintenance experience

• Knowledgeable about local plants

• General understanding of irrigation systems

• Superb organizational and time-management skills

• Excellent written and verbal communication skills

• Proficiency with Microsoft Office suite of products

• Team player, personable, positive attitude, driven

• Spanish language ability

• Benefits: