Job Description

The Account Manager will play a key role on the sales team, focused on supporting their Account Executive while maintaining their own pre-established accounts. They will serve as crucial support for the primary acquisition arm of the company, responsible for setting appointments, managing schedules, attending networking events, and doing presentations. Success in this role will require strong interpersonal relationship skills, public speaking skills, and great phone etiquette. Active listening, empathy, strong verbal and written communication skills will be a must. The Account Manager will be the first point of contact for all new prospects and will play a crucial role in driving new business.

Each week the Account Manager will make a number of cold calls, emails, texts, social media messages, etc. to set up appointments for their Account Executive to attend. They will be responsible for driving the growth of business in conjunction with their team for both new and established contacts. Account Managers will have weekly goals to reach set forward by the company. This position has an evolving territory that changes on a regular basis depending on where, geographically, the business sees the greatest area of opportunity.

Primary Objectives

• Implement and manage all systems and growth strategies for the Sales Division that promotes a relationship centered culture in both the community and workplace.
• Held accountable to Company & Division goals.
• Provide feedback and solutions to the systems development team as needed.
• Actively participate in developing and maintaining a budget for the Sales Division to include office supplies, events, sponsorships, etc.
• Be the first point of contact handling all escalated vendor and agent inquiries or complaints.

Regular Work Activities

• Establishing/nurturing business relationship with Realtors/Vendors/Affiliates etc.
• Implementation of relationship & follow up touchpoint systems developed including phone calls, personal note cards, emails, Social Media etc.
• Work directly with peers and co-workers on coordinating and attending networking events and presentations in their territory.
• Nurture high level relationships with agencies, agent teams, and other connectors within the industry both in person and digitally.
• Experiment and create new ways to develop close and lasting relationships within the community, within the team, and online.

Management Responsibilities

• Weekly meetings with focus on accountability and individual action items. (Level 10 Meeting)
• Regular reporting of activities and results on a weekly basis with their leader and team.

Key Skills

• Be teachable and coachable
• Proven ability to meet or exceed goals
• Strong verbal and written communication skills, especially on the phone
• Excellent public speaking skills
• Exceptional organizational and project management skills
• Ability to pivot quickly and move to systemizing new processes and systems when needed
• Ability to practice active listening and stay calm under pressure while working with vendors, agents and team members
• Concerned about doing things the right way

People Contacts & Interaction

• Sales Division Leader – Daily
• Sales Team Lead – Daily
• Team Meetings – Weekly
• Real Estate Agents – Daily

We offer competitive compensation packages including base salary plus commission, as well as benefits such as health insurance, retirement plans, and paid time off. This is a full-time position with opportunities for career advancement.

If you are a motivated individual with a passion for sales and technology, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Travel requirement:

• Up to 25% travel

Work Location: Hybrid remote in Austin, TX 78759