120 Customer Service Agent Jobs in San Jose, CA
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XOJET Aviation is Hiring a Customer Service Agent Near San Jose, CA
Job Profile
We're hiring in San Jose! The Air Shuttle is in search of a Customer Service Agent working Monday - Friday 11:45am to 6:45pm.
Customer Service Agents (CSA’s) are uniformed personnel who ensure safety, and provide superior customer service.
Your Responsibilities
- Ensure passenger reservations are accurate
- Administer passenger check-in to ensure that all policies and procedures including TSA requirements are followed during this process
- Inspection of all travel documentation and baggage handling service
- Ensure that all forms and reports are completed accurately and in a timely manner
- Resolve passenger issues by applying company policy where ensuring customer satisfaction
- Facilitate passenger amenities during flight irregularities and extended delays by keeping passengers informed of any delays with timely announcements
- Effectively communicate with company personnel via radio, telephone, instant messaging and email.
- Ability to multitask in a fast-paced environment with ever changing priorities
- Ability to communicate clearly and concisely with delivery drivers regarding incoming/outgoing deliveries
- Utilization of freight handling and passenger reservation software
- Other duties and/or projects as assigned.
Required Skills, Qualifications, and Experience
- Must be a minimum of 18 years of age
- Possess a high school diploma
- Required to have basic computer skills
- Ability to read, write and understand English
- Ability to communicate clearly
- Previous customer service experience preferred
- Must work well under pressure
- Ability to lift 50lbs
GMJ Air Shuttle is a drug-free workplace. All offers of employment are contingent upon the completion and passing of the compliance process.
Job Summary
Full Time
$48k-63k (estimate)
11/22/2022
04/03/2023
Florida
500 - 1,000
Kaitlyn Larrabee
Related Companies
The job skills required for Customer Service Agent include Customer Service, Customer Satisfaction, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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