Jack in the Box is looking for a full time or part time Cashier and Customer Service team member to join our location in San Jose, CA. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with customers all while making sure our guests' needs are taken care of. At times you'll be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. The ideal candidate is dependable and reliable with excellent customer service skills, top-notch accuracy, and displays exceptional customer service to ensure the guests will return.Additionally, the Cashier and Customer Service role will greet customers as they enter the location and answer any questions as needed as well as take orders and enter them into the POS terminal. Attention to detail is a must, since you will accept payments for items purchased and balance the cash register at the beginning and end of the shift.Nice to haves: -High school diploma (or equivalent)-Excellent customer service skills -Excellent verbal communication skills-Ability to operate available equipment, such as cash registers, calculators, or scanners-Mathematical skills, as needed to make the change and give refunds-Knowledgeable about the products and services and customer-related policies at Jack in the Box
Responsibilities:- Greet guests and answer any questions- Promote products and menu items- Handle and process customer payments- Issue receipts and refunds as necessary- Handle and resolve customer complaints- Maintain a clean and tidy counter area- Restock items needed for counter area