Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will play a crucial role in providing excellent service to our customers and ensuring their satisfaction. This position is located in San Jose at the Corporate offices..

Duties:

- Assist customers with their inquiries, orders, and concerns
- Take and process customer orders accurately and efficiently
- Provide product recommendations and information to customers
- Handle customer complaints or issues in a professional and timely manner
- Maintain cleanliness and organization of the customer service area
- Collaborate with other team members to ensure smooth operations

Support of Other Positions as needed.

Requirements:
- Previous experience in customer service is preferred
- Strong communication skills, both verbal and written
- Basic math skills for handling cash transactions
- Knowledge of the Environmental Testing industry plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Excellent problem-solving skills and ability to handle difficult situations with patience and professionalism

We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Experience:

• Customer service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• San Jose, CA 95136 (Required)

Ability to Relocate:

• San Jose, CA 95136: Relocate before starting work (Required)

Work Location: In person