Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions f ...or a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes.More Show Less
Create an Alert for Customer Service Team Leader Jobs
Create a Job Alert
Get notified when new Customer Service Team Leader jobs are posted
Job Details. Job Location. Massy, France - Massy, MN. Position Type. Full Time. Salary Range. Undisclosed. Description. Bio-Techne is a leading supplier of life science products to the research industry. The company is growing at a fast pace both organically and through acquisitions. The European headquarters is based in Abingdon, UK with a manufacturing facility in Bristol and subsidiaries in Ireland, France, Germany, Switzerland, Italy, Spain, ...
For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand. As a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways. You wi...
Job Details. Job Location. Abingdon - Abingdon, MN. Position Type. Full Time. Salary Range. Undisclosed. Description. Bio-Techne is a leading supplier of life science products to the research industry. The company is growing at a fast pace both organically and through acquisitions. The European headquarters is based in Abingdon, UK with a manufacturing facility in Bristol and subsidiaries in Ireland, France, Germany, Switzerland, Italy, Spain, Po...
Bio-Techne is a leading supplier of life science products to the research industry. The company is growing at a fast pace both organically and through acquisitions. The European headquarters is based in Abingdon, UK with a manufacturing facility in Bristol and subsidiaries in Ireland, France, Germany, Switzerland, Italy, Spain, Poland, Hungary and Czech Republic. Position Summary. This position will hold responsibility for supporting the manageme...
Job Details. Job Location. Wiesbaden- Germany - Wiesbaden, Germany. Position Type. Full Time. Salary Range. Undisclosed. Description. Bio-Techne is a leading supplier of life science products to the research industry. The company is growing at a fast pace both organically and through acquisitions. The European headquarters is based in Abingdon, UK with a manufacturing facility in Bristol and subsidiaries in Ireland, France, Germany, Switzerland, ...
For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand. As a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways. You wi...
For our customers, William Hill is more than a betting shop. It’s a home from home. A place where you can meet friends, socialise, and enjoy the sport with a warm tea or coffee in hand. As a Team Leader in one of our betting shops, you’ll play a vital role in helping us to maintain this atmosphere. In return, you’ll be rewarded with continuous training and development, great benefits, and opportunities to progress with our Career Pathways. You wi...
Overview. We are now hiring Great People Who Care. . We are looking for a memorable and inspiring Customer Service Team Leader who has a passion for leading a team. Our Customer Service Team Leader will be in responsible for the customer experience and will lead their team of Cashier and Courtesy Team Members to success. A Customer Service Team Leader can demonstrate excellent leadership skills, the ability to drive for results, and has great att...
Overview. We are now hiring Great People Who Care. . A successful Customer Service Team Leader engages their team to deliver The Raley’s Way, our customer promises and business results. They are able to create a memorable experience whether a customer is entering or leaving the store. The Customer Service Team Leader sets high standards for performance yet has fun, celebrates successes, develops and empowers a diverse front-end team. Communicates...
Beskrivelse av bedriften. JYSK har ekspandert fra en butikk i Danmark i 1979 til 3000 butikker over hele verden i dag. For å sikre vekst i fremtiden trenger vi de beste medarbeiderne. Grip denne fantastiske muligheten til å bli en del av JYSK. Dersom du viser engasjement, vil du møte muligheter. Jobb-beskrivelse. Vil du være en del av teamet som har som mål å være Norges beste på kundeservice. Vi ser etter en leder med glimt i øyet, som er energi...