Customer Service Representative

If you are a motivated individual with a passion for providing outstanding customer service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.

Duties:

- Provide exceptional customer service to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order processing
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate solutions or products
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products or services to maximize sales opportunities

Skills:

- Excellent communication skills, both verbal and written
- Proficient in English; fluency in Spanish is a plus
- Strong customer service orientation with the ability to handle difficult situations calmly and effectively
- Attention to detail and accuracy in data entry tasks
- Ability to analyze customer needs and provide appropriate solutions
- Multilingual skills are an advantage for serving diverse customer base

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

• Flexible schedule

Experience level:

• No experience needed

Shift:

• Day shift

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Work Location: In person