Job Description Customer Service/Counter Sales Rep - 41548 **Description**

**Counter Sales Rep**

* San Jose, CA

* Monday-Friday Schedule

You will sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers. Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform. Informs customer about quality of tools, hardware and equipment, and demonstrates use. Arranges for delivery of cylinders and hard goods by performing the following. You will also assist in customer deliveries as the backup driver.

In particular, you will:

* Responsible for adherence to company policies including safety and the use of personal protective equipment.

* Provides excellent customer service to both internal and external customers.

* Ensures all required paperwork is accurately completed, including coding, costing, and pricing.

* Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform. Informs customer about quality of tools, hardware and equipment, and demonstrates use.

* Order entry, process cash and charge orders; assist with reconciliation of cash and bank deposits.

* Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.

* High school degree or the equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience.

* One to three years of experience in an industrial retail, inside sales, customer service and/or inventory control related position.

* Detailed understanding of SAP and PROS functionalities preferred.

* Ability to handle cash transactions accurately.

* Ability to clearly communicate by via phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel. Must be able to work with a wide variety of people with different personalities and backgrounds.

* Basic computer skills (i.e. Google Applications).

* Ability to work independently and under some pressure to meet deadlines.

**Qualifications**

**About Airgas**

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.

Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Join us for a stimulating experience: youll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

**Your differences enhance our performance**

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

*Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability*

*Airgas will consider for employment Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO*

**Primary Location**

: United States-California-San Jose-95110