93 Customer Service Rep Jobs in San Jose, CA
Valley Services is Hiring a Customer Service Rep Near San Jose, CA
**Customer Service Rep**
Administration Vs in 1615 S 7th St, San Jose, CA 95112-5932, United States 1615 S 7th St, San Jose, CA 95112-5932, United States 1615 S 7th St, San Jose, CA 95112-5932, United States Full Time As a Customer Service Representative, you will be a key member in providing service information and resolve any emerging problems that our customer accounts may face. You will be responsible for
**Responsibilities include but not limited to:**
* Answer incoming customer calls regarding order placement, billing issues, product problems, service questions and general customer concerns/complaints via phone, email and/or social media
* Maintain a high level of professionalism with clients and working to establish a positive rapport with every caller
* Ensure customer information is updated in the customer database at all times
* Work with the management team to stay up to date on product knowledge and company policies
* Maintain the accuracy of Valleys reputation as an excellent customer service based organization by problem solving and turning frustrated clients into lifetime customers
**Basic Qualifications**
* Attention to detail and high level of accuracy
* Positive attitude and ability to thrive in a fast paced environment
* Demonstrated patience and professionalism with all customer interactions
* Problem Solving skills
* Demonstrated willingness to learn
* Computer knowledge and efficiency, including basic understanding of Microsoft Excel and Word
* Demonstrated strong time management and organizational skills
* Ability to maintain discretion and confidentiality at all times
* Ability to perform basic mathematical calculations
**Preferred Qualifications**
* Must pass a background check and drug screen
* Spanish speaking
Valley Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity, or age.
**Explore Job Location**
1615 S 7th St, San Jose, CA 95112-5932, United States
Job Summary
Full Time
$46k-58k (estimate)
05/07/2024
05/20/2024
valleyinc.com
CHARLOTTE, NC
500 - 1,000
1962
JAMES WALT
$10M - $50M
Restaurants & Catering Services
Related Companies
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/29/2021: Chicago, IL
The best CSRs are genuinely excited to help customers.
12/07/2021: Saint Paul, MN
Customer service reps may use a variety of tools as part of their role.
12/10/2021: Juneau, AK
At banks, customer service reps may need to have some former experience handling money and making change.
12/23/2021: Youngstown, OH
Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
02/05/2022: Bismarck, ND
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
02/24/2022: Springfield, MO
Don’t worry about acquiring expensive gear; focus on the learning first.
02/10/2022: Helena, MT
Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
01/26/2022: Santa Fe, NM
A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
12/13/2021: Duluth, MN
A strong Customer Service Background and entry level Accounting skills.
01/31/2022: Fort Myers, FL
Step 3: View the best colleges and universities for Customer Service Rep.
