35 IT Support Analyst Jobs in Chicago, IL
Xlysi is Hiring an IT Support Analyst Near Chicago, IL
• Ensure day-to-day 2nd level support of incident management - queue management, timely resolution of incidents
• Act as subject matter expert and technology expert for the Publishing tool, DocuBridge by Lorenz; assess release notes with the process owner; Upgrade the system; solve related issues.
• Provide support to projects as assigned (e.g.: installation, qualification, release, etc.)
• Provide support to qualification activities as needed (e.g.: write/execute assigned installation / operational qualification scripts)
• Able to work and collaborate with a global team.
• Opportunity to learn new technical skills.
•
• Support of global user base
Skills Needed:
• Autonomous, self-motivated, Strong customer focus – ‘Sense of urgency’
• Strong technical expertise
• A flexible attitude with respect to work assignments and new learning
• System Administrator experience working with both Cloud (Saas) and on-premises applications
• Technologically astute and having experience with REST API and application integration technologies
• Document Management systems, Veeva Vault RIM and Quality or Lorenz DocuBridge knowledge is a plus.
• Veeva Vault Admin Certified a plus
• Proficient in common database technologies, i.e., Oracle and MSSQL
• Experience in Regulatory, eCTD Submission Publishing (at least 3 years preferred)
• Experience in Computer Systems Validation preferred.
• Experience with DocXtools, DXC Toolbox, PleaseReview and StartingPoint a plus
• Openness to take on support of other systems as needed.
• Excellent command of English language (verbal and written);
• Strong communication & collaboration skills (with colleagues, other IT areas, with vendors, etc.) Team player
• Focused on quality & eye for detail.
Job Summary
Full Time
$64k-80k (estimate)
02/17/2024
05/13/2024
xlysi.com
Lumberton, NJ
<25
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The job skills required for IT Support Analyst include Installation, IT Support, Computer Systems, Collaboration, API, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Analyst positions, which can be used as a reference in future career path planning. As an IT Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Analyst. You can explore the career advancement for an IT Support Analyst below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Analyst job description and responsibilities
The IT support analyst will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
04/07/2022: Burlington, VT
IT support analyst often communicate directly with consumers.
04/17/2022: York, PA
This position provides analysis and problem-solving, technical assistance and support coordination to staff for computer hardware, software, networking, and applications systems.
01/21/2022: Boise, ID
IT support analyst perform analysis of root causes.
03/07/2022: Canton, OH
troubleshooting hardware and software issues.
03/20/2022: San Jose, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Analyst jobs
A IT support analyst should be able to work calmly when under pressure.
03/01/2022: Louisville, KY
A IT support analyst should provide enterprise-level support to customers.
04/01/2022: Springfield, MO
Name variables and functions using clear and relevant names.
02/27/2022: Waterloo, IA
Re-use common functions to save time.
03/05/2022: New Britain, CT
Set a time limit to complete a task.
01/21/2022: Salem, OR
Step 3: View the best colleges and universities for IT Support Analyst.
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