The IT Specialist is a dynamic and proactive professional dedicated to providing comprehensive IT support to our contracted clients. This individual must possess a high level of motivation, exceptional organizational skills, and a friendly demeanor.Responsibilities include, but are not limited to, desktop and laptop imaging, end-user deployments, software installation, conducting updates and upgrades, and assisting Systems Administrators in preliminary troubleshooting. The role requires transportation of equipment, managing inventory/retirement of IT assets, documenting processes and will actively participate in computer-related projects, such as the University security initiative rollout and toolset maintenance.The successful candidate will engage directly with clients through face-to-face interactions, telephone, email, Microsoft Teams, or remote connection communications, ensuring a responsive and client-focused service. Guidance and direction will be provided by Systems Administrators and department managers to facilitate the IT Specialist’s integration and effectiveness within the team. This is an onsite position which may require on-call responsibilities.