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Job Title: Patient Care Coordinator
Title: Patient Care Coordinator
Location: Lower East Side
Org Unit: 156 William Street Administration
Work Days:
Exemption Status: Non-exempt
Position Summary
Under direct supervision, provides clinical support to physicians including taking patient vitals, performing phlebotomy and facilitating patient flow through the office visit. This role also provides coverage for the front desk check-in and check-out functions.
Job Responsibilities
Initiates and prepares written correspondence as needed and based on functional needs.
Answers phones, responds to inquiries and triages calls to appropriate personnel.
Responsible for taking patient vitals and blood pressure.
Responsible for phlebotomy duties.
Coordinates the collection of samples/specimens and submission to labs.
Ensures cleanliness of exam rooms and sterilization of medical instruments.
Ensures the proper set up of instruments and equipment prior to patient visit.
Maintains medical-supply inventories and escalates supply requests.
Checks dated materials and medications for expiration and discards expired items. Performs checks on refrigerators and other equipment on a daily basis.
Enters clinical patient information into the electronic medical record system. Obtains diagnostic reports or hospital notes for the patients’ record. Generates after-visit summaries.
Oversees the charting process to ensure that information is updated completely and accurately.
Registers patients within the practice management system. Completes full registration for new patients and eligibility verification for all appointments/procedures. Resolves registration issues prior to patient appointment to ensure smooth check-in.
Confirms patient appointments.
Coordinates and schedules laboratory and diagnostic tests. Communicates with patients regarding ancillary testing appointments.
Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.
Responsible for front-end revenue cycle processes, which may include but is not limited to, the check- in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments
Education
High School Diploma
Experience
Prior experience in a patient-facing clinical setting and knowledge of medical terminology.
Completion of a medical assistant training course that includes phlebotomy is highly desired.
Candidates with extensive medical assistant work experience, along with phlebotomy certification may be considered.
Knowledge, Skills and Abilities
Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
Knowledge of CPT, ICD-9, and ICD-10 coding.
Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.
Licenses and Certifications
If required to draw blood, phlebotomy certification is required prior to performing those duties. https://performancemanager4.successfactors.com/xi/ui/rcmcommon/pages/jobReqPrintPreview.xhtml?drawButtons=true&jobID=55864&isExternal=tru… 1/2
Working Conditions/Physical Demands
Standard office work; May require from time to time to lift light to moderate amounts of weight (eg, boxes of medical/facility supplies)
Weill Cornell Medicine is a comprehensive academic medical center that's committed to excellence in patient care, scientific discovery, and the education of future physicians in New York City and around the world. Our doctors and scientists-faculty from Weill Cornell Medical College, Weill Cornell Graduate School of
Medical Sciences, and the Weill Cornell Physician Organization-are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, and NewYork-
Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
Work Remotely
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
License/Certification:
Work Location: In person
Full Time
$86k-107k (estimate)
11/23/2023
05/28/2024
mail.med.cornell.edu
New York, NY
100 - 200
The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.
01/30/2022: Dayton, OH
They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
12/26/2021: San Jose, CA
Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.
02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
02/03/2022: New Orleans, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
01/04/2022: Lexington, KY
Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
03/05/2022: San Bernardino, CA
For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
01/18/2022: Parkersburg, WV
Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
02/14/2022: Bakersfield, CA
Step 3: View the best colleges and universities for Patient Care Coordinator.