67 Patient Experience Coordinator Jobs in New York, NY
Mindful Care is Hiring a Patient Experience Coordinator Near New York, NY
- Interact with prospective people to connect them to Mindful Care
- Support people through the intake process and establishing their Patient Portal and provide people with basic tech support to facilitate their provider experience
- Answer all incoming calls for all locations and return any voicemails that are left outside of business hours
- Provide Check-in and Check-out for everyone
- Handle all scheduling / rescheduling requests via phone/email/text
- Provide same-day eligibility and verification
- Help collect balance due, copayments, and no-show fees
- Tackle all provider requests for contact with patients
- Act as office manager and provide office maintenance, point of contact for new office staffing, and escort in office visits to the examination room
- Triage all incoming inquiries for other departments
- Other tasks as assigned by management
- 2 years of experience in a medical office/hospital/clinic environment is required; previous experience in mental health care is preferred
- High school diploma or equivalent required
- Experience verifying health insurance
- Prior customer service experience (medical or mental health practices preferred)
- Ability to provide excellent customer service over the phone, email, text
- Strong verbal, written, and interpersonal communication skills
- Must be well organized, attentive to details and can work in a fast-paced work environment
- Must have strong computer proficiency
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
- Type: Regular Full-time, 100% in Office.
- Hours: Monday - Friday 8AM - 5PM ET.
- Location: Grand Central, NY.
Job Summary
Full Time
$44k-56k (estimate)
02/26/2024
05/05/2024
mindful.care
New York, NY
25 - 50
Related Companies
The job skills required for Patient Experience Coordinator include Customer Service, Scheduling, Patient Care, Confidentiality, Interpersonal Communication, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Experience Coordinator positions, which can be used as a reference in future career path planning. As a Patient Experience Coordinator, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Coordinator. You can explore the career advancement for a Patient Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Patient Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Experience Coordinator job description and responsibilities
A patient experience coordinator helps to satisfy a full range of patient needs.
03/06/2022: Fort Myers, FL
Patient experience coordinators spend time communicating directly with patients and their care providers.
02/08/2022: Laramie, WY
A patient experience coordinator helps to enroll and monitor patients on clinical tests and has direct responsibility for a patient's care.
02/07/2022: Elyria, OH
A patient experience coordinator helps track the patient’s health and plans the daycare.
02/06/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Experience Coordinator jobs
Gain work experience as a registered nurse (at least one year) before applying as a patient experience coordinator.
03/29/2022: Shreveport, LA
Get proper certification to be a patient experience coordinator.
03/22/2022: Chillicothe, OH
Patient complaints can be uncomfortable and frustrating, but try to stay positive.
03/10/2022: Rochester, MN
View complaints as an opportunity to learn and build upon that to provide an amazing patient experience.
03/26/2022: Portsmouth, OH
Step 3: View the best colleges and universities for Patient Experience Coordinator.
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