70 Customer Experience, Coordinator (Seasonal) Jobs in New York, NY
Major League Baseball is Hiring a Customer Experience, Coordinator (Seasonal) Near New York, NY
We are currently looking for temporary seasonal employees with strong customer service experience and a team-oriented spirit to provide exceptional service to our subscribers. You will respond to customers inquires regarding billing, product information, technical support, and general programming information in this fast-paced environment.
To qualify, you must be able to work a flexible schedule, have excellent communications skills, the ability to handle multiple duties and must be a team player. Previous customer service experience is required with technical, product knowledge that is resolution oriented.
Minimum Requirements:
- 2-3 years Customer Service Experience
- Excellent verbal and written communication skills.
- Proficient computer/technical/mobile app support skills (including but not limited to DNS change and verifying VPN usage)
- General navigation knowledge of connected and mobile devices
- Strong organizational and interpersonal skills
- Advanced computer skills
- Knowledge of Salesforce CRM a plus
- Must be able to work a flexible schedule (including nights and weekends)
- Experience working with BPO's
- De-escalation skills
- Knowledgeable of connected device types, i.e., Xbox, Apple TV, Roku
- Ability to work under pressure and adapt to change quickly
- Display excellent problem-solving and critical thinking skills
- Knowledgeable and passionate about baseball (preferred but not required)
Per the NYC pay transparency law, the hiring range for this position is an hourly rate of $20.00 to $21.00. The actual offer will carefully consider a wide range of factors, including your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision.
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Job Summary
Full Time
Sports & Recreation
$52k-69k (estimate)
01/08/2024
05/02/2024
mlb.com
HOUSTON, TX
15,000 - 50,000
2007
ADA EAST
$50M - $200M
Sports & Recreation
Related Companies
About Major League Baseball
Major League Baseball (MLB) is the most historic professional sports league in the United States and consists of 30 member clubs in the U.S. and Canada, representing the highest level of professional baseball. Major League Baseball is the best-attended sport in North America. The last decade includes all 10 of the best-attended individual seasons by fans in MLB history, with each regular season eclipsing the 73 million mark. Now led by Commissioner Robert D. Manfred, Jr., MLB currently features record levels of labor peace, competitive balance and industry revenues, as well as the most compreh...ensive drug-testing program in American professional sports. MLB remains committed to making an impact in the communities of the U.S., Canada and throughout the world, perpetuating the sports larger role in society and permeating every facet of baseballs business, marketing and community relations endeavors. With the continued success of MLB Advanced Media and MLB Network, MLB continues to find innovative ways for its fans to enjoy Americas National Pastime and a truly global game. For more information on Major League Baseball, visit www.mlb.com.
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The following is the career advancement route for Customer Experience, Coordinator (Seasonal) positions, which can be used as a reference in future career path planning. As a Customer Experience, Coordinator (Seasonal), it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience, Coordinator (Seasonal). You can explore the career advancement for a Customer Experience, Coordinator (Seasonal) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
02/15/2022: Chicago, IL
Step 3: View the best colleges and universities for Customer Experience Coordinator.
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